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Operational Excellence Assessment Guidance 01 How Do You Foster a Fusion Development Team Culture

Operational Excellence Assessment - Concise and Simple Workflows

Question: How do you foster a Fusion development team culture?

Fostering a Fusion development team culture can help build a foundation of shared ownership, mutual respect, and appreciation of high-quality work in your workload team. A Fusion development team culture provides a template for high-performing teams to thrive in the system that they’re in.

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Question Responses

[X] We have a team culture based on mutual respect and open feedback.

Everyone on your team is valued for the expertise and contributions to the team. Your team maintains a culture of continuous learning without pointing fingers. This allows you to constructively provide feedback and improve in collaborating as a team.

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[X] We give the workload team end-to-end responsibility for the workload.

Although there might be specific services or functions that are out of their individual control, the workload team has the wholistic ownership for the workload. From development to operations, they take over responsibility, even if they need to rely on contributions of other teams to achieve excellence in operation.

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[X] We allow the workload team to use the services of enablement teams.

Some organizations have enablement teams, such as platform teams, architecture review boards, or cloud centers of excellence. These teams provide standards that all workload teams must follow to ensure that there’s consistency in design and process.

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[X] - We have cross-functional teams that learn from each other.

Establish a team structure in which everyone is a specialist in their function and a generalist in all other functions so that team members can support each other when needed. Cross-functionality helps team members to develop appreciation for each other’s expertise and can help them understand the complexity of the entire workload.

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[X] We integrate all requirements into workload practices.

All team members have transparency about the requirements affecting the workload and know the consequences of not meeting these requirements.

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[X] We regularly review our operating procedures with the team to identify areas of improvement.

In an appropriate cadence, the team sits together to review their documentation and provide feedback to improve the guidelines found. Team members should feel empowered to offer opinions on improvements at any time.

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[X] We encourage continuous learning and improvement.

You encourage upskilling. A team member might start out as a low-code or business expert but become more interested in code-first components of the platform. Encourage and allow time for acquiring new knowledge and expertise, which will improve employee engagement and facilitate career journeys.

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[X] We invest in team members professional development by staying up to date.

Microsoft Learn for Power Platform offers certifications and learning paths to help you master the skills and concepts of low-code app development, data analysis, automation, and AI. You encourage team members to deepen their knowledge to increase their confidence and credibility in designing, building, and managing Power Platform solutions, and also to validate their expertise and demonstrates value to your organization.

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