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Summary

This repository focuses on business applications built by organizations upon the Power Platform. It encompasses best practices learned and crafted by experts in the field.

This overview will highlight the principles of Reliability as they pertain to Dynamics 365 and the Power Platform. We understand that each application has unique requirements and nuanced architecture that can span into other technologies and clouds. As such we will provide our best effort detailing workloads within the Dynamics 365 and Power Platform ecosphere.

Reliability Principles

Reliability is an assurance. It covers application layers and tiers. It involves multiple teams including but not limited to both Operational and IT groups. The assurance provided is intended to keep significant problems from essentially crippling organizations.

Some of the quality attributes attested to reliability include:

Resiliency
Recovery
Operational observability
Simplicity and efficiency

Power Platform

Power Platform provides opportunities to build in observability and recovery into each pillar. Power Apps can trigger alerts based on tests or observed patterns. Power Automate has retry mechanisms. Copilot Studio sends telemetry and session information based on conversations.

Each workload that uses any of these pillars should include these capabilities. Each one that doesn’t, especially business critical workloads, could jeopardize your ability to react quickly to any problems.