What it is
An autonomous Copilot Studio pattern that triggers on new mail, researches the questions against configured knowledge, and emails a draft response to the owner.
Why use it
- Reduce time spent researching repetitive questions in individual or shared mailboxes.
- Keep answers grounded in explicitly configured knowledge sources.
- Review a prepared response before replying to the original sender.
How to use it
- Create the Copilot Studio agent with the instructions in this README.
- Add the
Send an email (V2)tool andWhen a new email arrives (V3)trigger. - Configure trusted knowledge sources and an inbox rule that prevents test-message loops.
- Test with a non-production mailbox before broader use.
Prerequisites
- Microsoft Copilot Studio
- Power Automate
- Exchange Online mailbox