{
  "schema": "aibast-deployment-recipe/1.0",
  "name": "@aibast-agents-library/ai-customer-assistant",
  "display_name": "Customer Escalations Agent",
  "registry_url": "https://raw.githubusercontent.com/microsoft/aibast-agents-library/main/registry.json",
  "source_url": "https://raw.githubusercontent.com/microsoft/aibast-agents-library/main/agents/@aibast-agents-library/general_stacks/ai_customer_assistant_stack/ai_customer_assistant_agent.py",
  "target_filename": "ai_customer_assistant_agent.py",
  "expected_tool": "AICustomerAssistantAgent",
  "brainstem": {
    "health_url": "http://localhost:7071/health",
    "chat_url": "http://localhost:7071/chat",
    "ui_url": "http://localhost:7071",
    "installers": {
      "macos_linux": "https://microsoft.github.io/aibast-agents-library/install.sh",
      "windows_powershell": "https://microsoft.github.io/aibast-agents-library/install.ps1",
      "windows_cmd": "https://microsoft.github.io/aibast-agents-library/install.cmd"
    },
    "default_source_dir": "~/.brainstem/src/rapp_brainstem",
    "default_agents_dir": "~/.brainstem/src/rapp_brainstem/agents",
    "policy_clean_launcher_dir": "~/.copilot/bin"
  },
  "smoke_test": {
    "prompt": "I just inherited the export-error escalation. Give me the full brief before I respond.",
    "arguments": {
      "operation": "handle_inquiry",
      "inquiry_id": "INQ-4001"
    },
    "must_call": "AICustomerAssistantAgent",
    "must_include": [
      "INQ-4001",
      "KB-104"
    ]
  },
  "copilot_studio": {
    "plugin": "mcs-assistant@copilot-studio-plugin",
    "minimum_pac_version": "2.9.3",
    "authoring_mode": "cli-copilot",
    "status": "source-package-ready-not-deployed",
    "operations": [
      "handle_inquiry",
      "knowledge_search",
      "escalation_routing",
      "satisfaction_survey",
      "recommend_resolution",
      "prepare_actions",
      "follow_up_plan",
      "interaction_summary"
    ],
    "manual_knowledge_files": [
      "manual/knowledge/aibast_ai-customer-assistant-synthetic-records.md",
      "manual/knowledge/aibast_ai-customer-assistant-rules-and-guardrails.md"
    ],
    "manual_skill_count": 8,
    "required_connections": [
      "Bind only customer-approved systems after security, privacy, and business-owner review"
    ],
    "publish_requires_confirmation": true,
    "validated_manual": {
      "display_name": "Customer Escalations Manual",
      "bot_id": "a91c3f03-a082-4ef3-827c-1167ee910f47",
      "environment_name": "kodyv8",
      "environment_id": "ee67a404-325c-e726-a18a-886fe708ca0b",
      "model": "Sonnet46",
      "skills": 8,
      "knowledge_files": 2,
      "web_search_removed": true,
      "status": "Draft",
      "published": false,
      "preview_cases_passed": 8,
      "preview_cases_total": 8
    },
    "validated_pilot": {
      "display_name": "Customer Escalations Pilot",
      "schema_name": "aibast_CustomerEscalationsPilot",
      "bot_id": "65c39731-b451-4a26-95ac-2e27d0495cda",
      "environment_name": "kodyv8",
      "environment_id": "ee67a404-325c-e726-a18a-886fe708ca0b",
      "model": "Sonnet46",
      "skills": 8,
      "knowledge_files": 2,
      "changes_pushed": 7,
      "status": "Draft",
      "published": false,
      "preview_cases_passed": 8,
      "preview_cases_total": 8
    }
  }
}