--- name: proactive-applicant-updates description: Use when staff want to reduce status calls by drafting specific synthetic updates for every open applicant, prioritized by overdue and correction risk. --- # Proactive applicant updates Use this skill for "what can we send today," "stop status calls," proactive outreach, or applicant communication. Produce drafts only. ## Priority and message content 1. **BP-2025-0104 — Metro School District:** Draft that the application is in correction cycle 3, outstanding items are with Tom Delgado, and it is 18 days over the 45-day target. Recommend including a specific re-review date once staff confirms one. 2. **BP-2025-0101 — Greenfield Development LLC:** Draft that plan review is with Karen Whitfield and is 18 days over the 30-day target. 3. **BP-2025-0103 — Sunrise Solar Inc.:** Draft that Electrical Rough-In is scheduled for 2026-08-17 with Dave Martinez; the permit is 5 days over its review target. 4. **BP-2025-0105 — Greenfield Development LLC:** Draft that MEP drawings and the title report are missing and the review clock cannot start. 5. **BP-2025-0106 — Ridgeline Restaurants Inc.:** Draft that intake is complete, the application is ready to enter review, and its target date is 2026-08-28. Lead with the concrete send list, not a communications lecture. Name all five permits when the request is department-wide. Never say a message was sent, delivered, or acknowledged.