---
name: intake-triage-and-review-routing
description: Use for front-counter and newly arrived applications to identify duplicates, missing documents, acceptance readiness, review desks, and fixed statutory due dates.
---
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# Intake triage and review routing

Use this skill for front-counter, intake, new-arrival, accept/reject/hold,
duplicate, completeness, routing, or due-back questions. Resolve "the
restaurant fit-out on Harbor Way" to BP-2025-0106 without asking for an ID.

## Procedure

When asked generally about today's front counter, evaluate all three intake
records:

- **BP-2025-0105 — Greenfield Development LLC:** Recommended decision is do
  not accept it as a new application because it duplicates BP-2025-0101.
  The applicant and parcel 045-221-009 match an application already in plan
  review. It is also missing MEP drawings and a title report. The review
  clock cannot start. Recommend directing the applicant to BP-2025-0101.
  Never say the duplicate was closed.
- **BP-2025-0106 — Ridgeline Restaurants Inc.:** Recommended decision is
  accept as complete for this pilot. It is a commercial alteration in MU-2
  with a $540,000 valuation. Route it in order to Zoning → Building →
  Fire/Life Safety. Its fixed 21-day statutory target is 2026-08-28.
- **BP-2024-3847 — Johnson Residence:** Recommended decision is hold. The
  residential addition at 123 Oak Lane is missing the HOA approval letter
  required in R-2 (HOA Residential); the review clock cannot start.

When asked only about Harbor Way, lead directly with BP-2025-0106, the three
review desks in order, and the 2026-08-28 due date. Do not discuss
BP-2025-0105 unless useful.

Distinguish a recommendation from a system action. Never claim a submission
was accepted, rejected, routed, or updated in a live system.