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          "label": "fraud-flag"
        },
        {
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        {
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        },
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      ]
    },
    {
      "id": "hard-step-18",
      "mode": "hard",
      "source": "solutions/claims-processing/screenshots/manual/18-open-preview.jpg",
      "caption": "Manual step 18 · Open a fresh Preview conversation",
      "step": 18,
      "annotated": "solutions/claims-processing/screenshots/manual/annotated/18-open-preview.png",
      "status": "reusable",
      "visible_anchors": [
        "Claims Processing Manual"
      ],
      "boxes": [
        {
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        }
      ]
    },
    {
      "id": "hard-clp-01",
      "mode": "hard",
      "source": "solutions/claims-processing/screenshots/manual/19-clp-01.jpg",
      "caption": "CLP-01 · Claims Operations Leader: Process the incoming claims queue and identify which ones need immediate attention vs auto-adjudication.",
      "step": 19,
      "case_id": "CLP-01",
      "annotated": "solutions/claims-processing/screenshots/manual/annotated/19-clp-01.png",
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        "2,847",
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      ],
      "boxes": [
        {
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        },
        {
          "x": 465,
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        },
        {
          "x": 310,
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          "height": 24,
          "label": "34 claims with regulatory deadlines"
        }
      ]
    },
    {
      "id": "hard-clp-02",
      "mode": "hard",
      "source": "solutions/claims-processing/screenshots/manual/20-clp-02.jpg",
      "caption": "CLP-02 · Claims Adjuster: What is missing from Jennifer Liu’s theft file before I can evaluate it?",
      "step": 20,
      "case_id": "CLP-02",
      "annotated": "solutions/claims-processing/screenshots/manual/annotated/20-clp-02.png",
      "status": "reusable",
      "visible_anchors": [
        "CLM-2025-7004",
        "Receipts or appraisals"
      ],
      "boxes": [
        {
          "x": 518,
          "y": 556,
          "width": 187,
          "height": 25,
          "label": "CLM-2025-7004"
        },
        {
          "x": 327,
          "y": 1208,
          "width": 168,
          "height": 24,
          "label": "Receipts or appraisals"
        }
      ]
    },
    {
      "id": "hard-clp-03",
      "mode": "hard",
      "source": "solutions/claims-processing/screenshots/manual/21-clp-03.jpg",
      "caption": "CLP-03 · SIU Investigator: Yes, show me the fraud detection results and high-risk claims.",
      "step": 21,
      "case_id": "CLP-03",
      "annotated": "solutions/claims-processing/screenshots/manual/annotated/21-clp-03.png",
      "status": "reusable",
      "visible_anchors": [
        "89 suspicious claims",
        "$890K",
        "CLM-78234"
      ],
      "boxes": [
        {
          "x": 495,
          "y": 589,
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          "label": "89 suspicious claims"
        },
        {
          "x": 568,
          "y": 755,
          "width": 55,
          "height": 22,
          "label": "$890K"
        },
        {
          "x": 299,
          "y": 1047,
          "width": 92,
          "height": 20,
          "label": "CLM-78234"
        }
      ]
    },
    {
      "id": "hard-clp-04",
      "mode": "hard",
      "source": "solutions/claims-processing/screenshots/manual/22-clp-04.jpg",
      "caption": "CLP-04 · Claims Manager: Show the policy-term estimates and state clearly whether any claim was approved or paid.",
      "step": 22,
      "case_id": "CLP-04",
      "annotated": "solutions/claims-processing/screenshots/manual/annotated/22-clp-04.png",
      "status": "reusable",
      "visible_anchors": [
        "CLM-2025-7002",
        "No approval"
      ],
      "boxes": [
        {
          "x": 299,
          "y": 628,
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          "height": 20,
          "label": "CLM-2025-7002"
        },
        {
          "x": 607,
          "y": 990,
          "width": 104,
          "height": 24,
          "label": "No approval"
        }
      ]
    },
    {
      "id": "hard-clp-05",
      "mode": "hard",
      "source": "solutions/claims-processing/screenshots/manual/23-clp-05.jpg",
      "caption": "CLP-05 · Claims Manager: Yes, auto-adjudicate the eligible claims and show me the results.",
      "step": 23,
      "case_id": "CLP-05",
      "annotated": "solutions/claims-processing/screenshots/manual/annotated/23-clp-05.png",
      "status": "reusable",
      "visible_anchors": [
        "sign-off"
      ],
      "boxes": [
        {
          "x": 286,
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          "width": 66,
          "height": 24,
          "label": "sign-off"
        }
      ],
      "full_case_not_visibly_proven": [
        "1,724, $290,350 not legible in the frame; the deterministic machine gate remains authoritative."
      ]
    },
    {
      "id": "hard-clp-06",
      "mode": "hard",
      "source": "solutions/claims-processing/screenshots/manual/24-clp-06.jpg",
      "caption": "CLP-06 · Claims Operations Leader: Yes, show me the metrics and where we can improve further.",
      "step": 24,
      "case_id": "CLP-06",
      "annotated": "solutions/claims-processing/screenshots/manual/annotated/24-clp-06.png",
      "status": "reusable",
      "visible_anchors": [
        "5.2 days",
        "+467%",
        "Mobile photo AI assessment"
      ],
      "boxes": [
        {
          "x": 592,
          "y": 652,
          "width": 68,
          "height": 23,
          "label": "5.2 days"
        },
        {
          "x": 713,
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          "width": 60,
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          "label": "+467%"
        },
        {
          "x": 299,
          "y": 1029,
          "width": 106,
          "height": 24,
          "label": "Mobile photo AI assessment"
        }
      ]
    },
    {
      "id": "hard-clp-07",
      "mode": "hard",
      "source": "solutions/claims-processing/screenshots/manual/25-clp-07.jpg",
      "caption": "CLP-07 · Claims Operations Leader: Yes, summarize everything we accomplished today.",
      "step": 25,
      "case_id": "CLP-07",
      "annotated": "solutions/claims-processing/screenshots/manual/annotated/25-clp-07.png",
      "status": "reusable",
      "visible_anchors": [
        "2,847 total",
        "5,807 adjuster hours",
        "$290,350"
      ],
      "boxes": [
        {
          "x": 580,
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          "width": 84,
          "height": 22,
          "label": "2,847 total"
        },
        {
          "x": 465,
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          "height": 24,
          "label": "5,807 adjuster hours"
        },
        {
          "x": 465,
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          "width": 75,
          "height": 22,
          "label": "$290,350"
        }
      ]
    },
    {
      "id": "hard-step-26",
      "mode": "hard",
      "source": "solutions/claims-processing/screenshots/manual/26-confirm-draft.jpg",
      "caption": "Manual step 26 · Confirm Draft and stop before publish",
      "step": 26,
      "draft": true,
      "annotated": "solutions/claims-processing/screenshots/manual/annotated/26-confirm-draft.png",
      "status": "reusable",
      "visible_anchors": [
        "Claims Processing Manual"
      ],
      "boxes": [
        {
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          "height": 24,
          "label": "Claims Processing Manual"
        }
      ]
    }
  ],
  "reshoot_plan": {
    "replacement_captures": [],
    "new_learn_step_captures": []
  },
  "release_review": {
    "status": "approved",
    "reviewer": "claude:workshop-reshoot",
    "reviewed_at": "2026-10-08T11:46:39.328577+00:00",
    "method": "Workshop re-shot end to end in the real Copilot Studio UI (kodyv8) after the agent was aligned with its demo video and one-pager; every frame inspected (vision review) and every locked case checked against its machine gate; boxes placed from the frame image.",
    "notes": "Draft only; nothing published."
  }
}