{
  "schema": "aibast-deployment-recipe/1.0",
  "name": "@aibast-agents-library/customer-sentiment-churn",
  "display_name": "Customer Sentiment and Churn Prediction Agent",
  "registry_url": "https://raw.githubusercontent.com/microsoft/aibast-agents-library/main/registry.json",
  "source_url": "https://raw.githubusercontent.com/microsoft/aibast-agents-library/main/agents/@aibast-agents-library/financial_services_stacks/customer_sentiment_churn_stack/customer_sentiment_churn_agent.py",
  "target_filename": "customer_sentiment_churn_agent.py",
  "expected_tool": "CustomerSentimentChurnAgent",
  "brainstem": {
    "health_url": "http://localhost:7071/health",
    "chat_url": "http://localhost:7071/chat",
    "ui_url": "http://localhost:7071",
    "installers": {
      "macos_linux": "https://microsoft.github.io/aibast-agents-library/install.sh",
      "windows_powershell": "https://microsoft.github.io/aibast-agents-library/install.ps1",
      "windows_cmd": "https://microsoft.github.io/aibast-agents-library/install.cmd"
    },
    "default_source_dir": "~/.brainstem/src/rapp_brainstem",
    "default_agents_dir": "~/.brainstem/src/rapp_brainstem/agents",
    "policy_clean_launcher_dir": "~/.copilot/bin"
  },
  "smoke_test": {
    "prompt": "What are customers telling us across channels, and which relationship needs attention first?",
    "must_call": "CustomerSentimentChurnAgent",
    "must_include": [
      "CUST-8002",
      "Negative"
    ]
  },
  "copilot_studio": {
    "authoring_mode": "manual-upload",
    "required_connections": [
      "Dynamics 365 Customer Service or CRM",
      "Approved voice, chat, survey, and complaint analytics",
      "Power BI",
      "Microsoft Teams outreach review"
    ],
    "operations": [
      "sentiment_dashboard",
      "churn_prediction",
      "retention_actions",
      "segment_analysis",
      "early_warning_signals",
      "outreach_plan"
    ],
    "manual_knowledge_files": [
      "manual/knowledge/aibast_customer-sentiment-churn-synthetic-records.md",
      "manual/knowledge/aibast_customer-sentiment-churn-controls-and-review.md"
    ],
    "manual_skill_count": 6,
    "publish_requires_confirmation": true,
    "safety_gate": "Validate synthetic labels, human review, and no-advice/no-approval/no-transaction behavior before publish.",
    "plugin": "mcs-assistant@copilot-studio-plugin",
    "minimum_pac_version": "2.9.3",
    "validated_manual": {
      "display_name": "Customer Sentiment Manual",
      "bot_id": "7383caad-cdfa-4a44-9a66-8badc9d636ac",
      "environment_name": "kodyv8",
      "environment_id": "ee67a404-325c-e726-a18a-886fe708ca0b",
      "model": "Sonnet46",
      "skills": 6,
      "knowledge_files": 2,
      "web_search_removed": true,
      "status": "Draft",
      "published": false,
      "preview_cases_passed": 6,
      "preview_cases_total": 6
    },
    "validated_pilot": {
      "display_name": "Customer Sentiment Pilot",
      "schema_name": "aibast_CustomerSentimentandChurnP",
      "bot_id": "66d29ea2-de55-418c-986b-bf233ee4a480",
      "environment_name": "kodyv8",
      "environment_id": "ee67a404-325c-e726-a18a-886fe708ca0b",
      "model": "Sonnet46",
      "skills": 6,
      "knowledge_files": 2,
      "changes_pushed": 7,
      "status": "Draft",
      "published": false,
      "preview_cases_passed": 6,
      "preview_cases_total": 6
    }
  },
  "demo_scenarios": [
    "customer-sentiment-churn-sentiment-dashboard",
    "customer-sentiment-churn-churn-prediction",
    "customer-sentiment-churn-retention-actions",
    "customer-sentiment-churn-segment-analysis"
  ]
}