{
  "schema": "aibast-visual-checkpoints/1.0",
  "solution": "@aibast-agents-library/field-service-dispatch",
  "policy": {
    "machine_gate": "The full locked case passes only when the deterministic validator confirms every must_include and must_not_include marker against the final response.",
    "visual_gate": "A reusable screenshot must show at least one positive deterministic anchor from the expected state and must not show a blocker or refusal.",
    "partial_rule": "An annotated screenshot is a learner-facing visual checkpoint, not a substitute for the full machine gate.",
    "reshoot_rule": "Reshoot when the target state is absent, the response is blocked or refusing, or no positive deterministic anchor is visible."
  },
  "summary": {
    "total_existing_captures": 35,
    "reusable": 35,
    "reshoot_required": 0
  },
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      "id": "easy-review-build",
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      "source": "solutions/field-service-dispatch/screenshots/assisted/01-review-build.jpg",
      "caption": "Copilot-assisted step 1 · Review the Copilot-assisted Draft configuration",
      "draft": true,
      "annotated": "solutions/field-service-dispatch/screenshots/assisted/annotated/01-review-build.png",
      "status": "reusable",
      "visible_anchors": [
        "Field Service Dispatch Pilot",
        "Draft",
        "field-service-dispatch-work-orders-report",
        "field-service-dispatch-incident-status",
        "field-service-dispatch-post-incident-review",
        "field-service-dispatch-technician-assignment",
        "field-service-dispatch-emergency-response",
        "field-service-dispatch-rules-and-controls.md",
        "field-service-dispatch-synthetic-records.md"
      ],
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        {
          "x": 84,
          "y": 20,
          "width": 206,
          "height": 24,
          "label": "Field Service Dispatch Pilot"
        },
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          "x": 302,
          "y": 22,
          "width": 38,
          "height": 17,
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        },
        {
          "x": 1057,
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          "width": 268,
          "height": 22,
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        },
        {
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          "label": "field-service-dispatch-incident-status"
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        {
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          "width": 277,
          "height": 22,
          "label": "field-service-dispatch-post-incident-review"
        },
        {
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          "y": 317,
          "width": 288,
          "height": 22,
          "label": "field-service-dispatch-technician-assignment"
        },
        {
          "x": 1057,
          "y": 357,
          "width": 279,
          "height": 22,
          "label": "field-service-dispatch-emergency-response"
        },
        {
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          "y": 565,
          "width": 286,
          "height": 22,
          "label": "field-service-dispatch-rules-and-controls.md"
        },
        {
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          "width": 279,
          "height": 22,
          "label": "field-service-dispatch-synthetic-records.md"
        }
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      "id": "easy-field_service_dispatch-01",
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      "caption": "FIELD_SERVICE_DISPATCH-01 · Field Operations Manager: What does tomorrow's job list look like by crew, and which crews are on standby?",
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          "y": 510,
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          "height": 20,
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        {
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          "y": 649,
          "width": 43,
          "height": 20,
          "label": "J-101"
        },
        {
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          "y": 1789,
          "width": 83,
          "height": 24,
          "label": "No job"
        }
      ]
    },
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      "id": "easy-field_service_dispatch-02",
      "mode": "easy",
      "source": "solutions/field-service-dispatch/screenshots/assisted/03-field_service_dispatch-02.jpg",
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      "case_id": "FIELD_SERVICE_DISPATCH-02",
      "annotated": "solutions/field-service-dispatch/screenshots/assisted/annotated/03-field_service_dispatch-02.png",
      "status": "reusable",
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        "187 miles",
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      ],
      "boxes": [
        {
          "x": 736,
          "y": 462,
          "width": 45,
          "height": 22,
          "label": "34%"
        },
        {
          "x": 823,
          "y": 461,
          "width": 78,
          "height": 21,
          "label": "187 miles"
        },
        {
          "x": 429,
          "y": 865,
          "width": 86,
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        }
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    },
    {
      "id": "easy-field_service_dispatch-03",
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      "source": "solutions/field-service-dispatch/screenshots/assisted/04-field_service_dispatch-03.jpg",
      "caption": "FIELD_SERVICE_DISPATCH-03 · Dispatch Coordinator: Yes, show me Crew A-1's detailed route",
      "case_id": "FIELD_SERVICE_DISPATCH-03",
      "annotated": "solutions/field-service-dispatch/screenshots/assisted/annotated/04-field_service_dispatch-03.png",
      "status": "reusable",
      "visible_anchors": [
        "Marcus Chen",
        "Truck",
        "Underground cable certified"
      ],
      "boxes": [
        {
          "x": 476,
          "y": 472,
          "width": 128,
          "height": 24,
          "label": "Marcus Chen"
        },
        {
          "x": 298,
          "y": 660,
          "width": 51,
          "height": 21,
          "label": "Truck"
        },
        {
          "x": 537,
          "y": 790,
          "width": 214,
          "height": 24,
          "label": "Underground cable certified"
        }
      ]
    },
    {
      "id": "easy-field_service_dispatch-04",
      "mode": "easy",
      "source": "solutions/field-service-dispatch/screenshots/assisted/05-field_service_dispatch-04.jpg",
      "caption": "FIELD_SERVICE_DISPATCH-04 · Emergency Duty Manager: URGENT: Major power outage downtown - 1,200 customers affected. Dispatch emergency crews now!",
      "case_id": "FIELD_SERVICE_DISPATCH-04",
      "annotated": "solutions/field-service-dispatch/screenshots/assisted/annotated/05-field_service_dispatch-04.png",
      "status": "reusable",
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        "$26,140/hour"
      ],
      "boxes": [
        {
          "x": 428,
          "y": 489,
          "width": 46,
          "height": 22,
          "label": "1,247"
        },
        {
          "x": 423,
          "y": 817,
          "width": 108,
          "height": 23,
          "label": "$26,140/hour"
        }
      ],
      "full_case_not_visibly_proven": [
        "No crew was dispatched not legible in the frame; the deterministic machine gate remains authoritative."
      ]
    },
    {
      "id": "easy-field_service_dispatch-05",
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      "source": "solutions/field-service-dispatch/screenshots/assisted/06-field_service_dispatch-05.jpg",
      "caption": "FIELD_SERVICE_DISPATCH-05 · Control Room Operator: Yes, give me live updates and customer impact",
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      "annotated": "solutions/field-service-dispatch/screenshots/assisted/annotated/06-field_service_dispatch-05.png",
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      "visible_anchors": [
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        "$12,400"
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          "y": 665,
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          "height": 32,
          "label": "Phase B insulator"
        },
        {
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          "y": 756,
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          "height": 20,
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        },
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          "x": 538,
          "y": 1245,
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          "height": 23,
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        }
      ]
    },
    {
      "id": "easy-field_service_dispatch-06",
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      "source": "solutions/field-service-dispatch/screenshots/assisted/07-field_service_dispatch-06.jpg",
      "caption": "FIELD_SERVICE_DISPATCH-06 · Reliability Engineer: The outage is resolved. Show me the post-incident review and how we prevent the next one.",
      "case_id": "FIELD_SERVICE_DISPATCH-06",
      "annotated": "solutions/field-service-dispatch/screenshots/assisted/annotated/07-field_service_dispatch-06.png",
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        "Substation 7B",
        "785% ROI"
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      "boxes": [
        {
          "x": 793,
          "y": 455,
          "width": 131,
          "height": 26,
          "label": "87 Minutes"
        },
        {
          "x": 526,
          "y": 488,
          "width": 86,
          "height": 21,
          "label": "Substation 7B"
        },
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          "x": 476,
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        }
      ]
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      "id": "easy-field_service_dispatch-07",
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      "source": "solutions/field-service-dispatch/screenshots/assisted/08-field_service_dispatch-07.jpg",
      "caption": "FIELD_SERVICE_DISPATCH-07 · Operations Analyst: Yes, create the work orders and show me the monthly operations report",
      "case_id": "FIELD_SERVICE_DISPATCH-07",
      "annotated": "solutions/field-service-dispatch/screenshots/assisted/annotated/08-field_service_dispatch-07.png",
      "status": "reusable",
      "visible_anchors": [
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      ]
    },
    {
      "id": "easy-confirm-draft",
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      "source": "solutions/field-service-dispatch/screenshots/assisted/09-confirm-draft.jpg",
      "caption": "Copilot-assisted step 9 · Confirm Draft and stop before publish",
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      "annotated": "solutions/field-service-dispatch/screenshots/assisted/annotated/09-confirm-draft.png",
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      "visible_anchors": [
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    {
      "id": "hard-step-01",
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      "source": "solutions/field-service-dispatch/screenshots/manual/01-create-blank-agent.jpg",
      "caption": "Manual step 1 · Create a blank Copilot Studio agent",
      "step": 1,
      "annotated": "solutions/field-service-dispatch/screenshots/manual/annotated/01-create-blank-agent.png",
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      "visible_anchors": [
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        {
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    },
    {
      "id": "hard-step-02",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/02-name-agent.jpg",
      "caption": "Manual step 2 · Name Field Service Dispatch Manual",
      "step": 2,
      "annotated": "solutions/field-service-dispatch/screenshots/manual/annotated/02-name-agent.png",
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      "visible_anchors": [
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          "y": 20,
          "width": 227,
          "height": 24,
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    {
      "id": "hard-step-03",
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      "source": "solutions/field-service-dispatch/screenshots/manual/03-enter-instructions.jpg",
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      "step": 3,
      "annotated": "solutions/field-service-dispatch/screenshots/manual/annotated/03-enter-instructions.png",
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      "visible_anchors": [
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          "x": 204,
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    },
    {
      "id": "hard-step-04",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/04-save-instructions.jpg",
      "caption": "Manual step 4 · Save the instruction policy",
      "step": 4,
      "annotated": "solutions/field-service-dispatch/screenshots/manual/annotated/04-save-instructions.png",
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      "visible_anchors": [
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      "boxes": [
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      "id": "hard-step-05",
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      "source": "solutions/field-service-dispatch/screenshots/manual/05-remove-web-search.jpg",
      "caption": "Manual step 5 · Remove default web search",
      "step": 5,
      "annotated": "solutions/field-service-dispatch/screenshots/manual/annotated/05-remove-web-search.png",
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      "id": "hard-step-06",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/06-add-field-service-dispatch-rules-and-controls.jpg",
      "caption": "Manual step 6 · Add knowledge: field-service-dispatch-rules-and-controls.md",
      "step": 6,
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      "id": "hard-step-07",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/07-add-field-service-dispatch-synthetic-records.jpg",
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      "step": 7,
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      "visible_anchors": [
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          "x": 1033,
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          "width": 302,
          "height": 24,
          "label": "field-service-dispatch-synthetic-records.md"
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    },
    {
      "id": "hard-step-08",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/08-add-aibast-dispatch-dashboard-01.jpg",
      "caption": "Manual step 8 · Add skill: aibast_dispatch-dashboard_01",
      "step": 8,
      "annotated": "solutions/field-service-dispatch/screenshots/manual/annotated/08-add-aibast-dispatch-dashboard-01.png",
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      "visible_anchors": [
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          "label": "field-service-dispatch-dispatch-dashboard"
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    },
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      "id": "hard-step-09",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/09-add-aibast-emergency-response-04.jpg",
      "caption": "Manual step 9 · Add skill: aibast_emergency-response_04",
      "step": 9,
      "annotated": "solutions/field-service-dispatch/screenshots/manual/annotated/09-add-aibast-emergency-response-04.png",
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      "visible_anchors": [
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          "label": "field-service-dispatch-emergency-response"
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    },
    {
      "id": "hard-step-10",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/10-add-aibast-incident-status-05.jpg",
      "caption": "Manual step 10 · Add skill: aibast_incident-status_05",
      "step": 10,
      "annotated": "solutions/field-service-dispatch/screenshots/manual/annotated/10-add-aibast-incident-status-05.png",
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      "visible_anchors": [
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          "label": "field-service-dispatch-incident-status"
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    },
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      "id": "hard-step-11",
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      "source": "solutions/field-service-dispatch/screenshots/manual/11-add-aibast-post-incident-review-06.jpg",
      "caption": "Manual step 11 · Add skill: aibast_post-incident-review_06",
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    },
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      "id": "hard-step-12",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/12-add-aibast-route-optimization-02.jpg",
      "caption": "Manual step 12 · Add skill: aibast_route-optimization_02",
      "step": 12,
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    },
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      "id": "hard-step-13",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/13-add-aibast-technician-assignment-03.jpg",
      "caption": "Manual step 13 · Add skill: aibast_technician-assignment_03",
      "step": 13,
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      "id": "hard-step-14",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/14-add-aibast-work-orders-report-07.jpg",
      "caption": "Manual step 14 · Add skill: aibast_work-orders-report_07",
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    },
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      "id": "hard-step-15",
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      "source": "solutions/field-service-dispatch/screenshots/manual/15-review-inventory.jpg",
      "caption": "Manual step 15 · Review model, skills, knowledge, and safety boundaries",
      "step": 15,
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        "field-service-dispatch-work-orders-report",
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        "field-service-dispatch-rules-and-controls.md"
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      "id": "hard-step-16",
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      "id": "hard-step-17",
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    {
      "id": "hard-step-18",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/18-open-preview.jpg",
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        {
          "x": 84,
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        }
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    {
      "id": "hard-field_service_dispatch-01",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/19-field_service_dispatch-01.jpg",
      "caption": "FIELD_SERVICE_DISPATCH-01 · Field Operations Manager: What does tomorrow's job list look like by crew, and which crews are on standby?",
      "step": 19,
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      "annotated": "solutions/field-service-dispatch/screenshots/manual/annotated/19-field_service_dispatch-01.png",
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      "boxes": [
        {
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          "x": 532,
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          "height": 24,
          "label": "No job"
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      ]
    },
    {
      "id": "hard-field_service_dispatch-02",
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      "source": "solutions/field-service-dispatch/screenshots/manual/20-field_service_dispatch-02.jpg",
      "caption": "FIELD_SERVICE_DISPATCH-02 · Service Director: I need help optimizing our field technician schedules for tomorrow. We have 15 service calls.",
      "step": 20,
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      "annotated": "solutions/field-service-dispatch/screenshots/manual/annotated/20-field_service_dispatch-02.png",
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      ],
      "boxes": [
        {
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          "height": 21,
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        },
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          "x": 823,
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          "height": 21,
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        },
        {
          "x": 405,
          "y": 910,
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          "height": 24,
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        }
      ]
    },
    {
      "id": "hard-field_service_dispatch-03",
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      "source": "solutions/field-service-dispatch/screenshots/manual/21-field_service_dispatch-03.jpg",
      "caption": "FIELD_SERVICE_DISPATCH-03 · Dispatch Coordinator: Yes, show me Crew A-1's detailed route",
      "step": 21,
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        "Underground cable certified"
      ],
      "boxes": [
        {
          "x": 328,
          "y": 461,
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          "height": 21,
          "label": "Marcus Chen"
        },
        {
          "x": 541,
          "y": 461,
          "width": 55,
          "height": 21,
          "label": "Truck"
        },
        {
          "x": 556,
          "y": 612,
          "width": 536,
          "height": 24,
          "label": "Underground cable certified"
        }
      ]
    },
    {
      "id": "hard-field_service_dispatch-04",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/22-field_service_dispatch-04.jpg",
      "caption": "FIELD_SERVICE_DISPATCH-04 · Emergency Duty Manager: URGENT: Major power outage downtown - 1,200 customers affected. Dispatch emergency crews now!",
      "step": 22,
      "case_id": "FIELD_SERVICE_DISPATCH-04",
      "annotated": "solutions/field-service-dispatch/screenshots/manual/annotated/22-field_service_dispatch-04.png",
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      "boxes": [
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          "x": 428,
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          "width": 46,
          "height": 22,
          "label": "1,247"
        },
        {
          "x": 424,
          "y": 863,
          "width": 107,
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        }
      ],
      "full_case_not_visibly_proven": [
        "No crew was dispatched not legible in the frame; the deterministic machine gate remains authoritative."
      ]
    },
    {
      "id": "hard-field_service_dispatch-05",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/23-field_service_dispatch-05.jpg",
      "caption": "FIELD_SERVICE_DISPATCH-05 · Control Room Operator: Yes, give me live updates and customer impact",
      "step": 23,
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      "annotated": "solutions/field-service-dispatch/screenshots/manual/annotated/23-field_service_dispatch-05.png",
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        },
        {
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        },
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          "label": "93 min"
        }
      ]
    },
    {
      "id": "hard-field_service_dispatch-06",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/24-field_service_dispatch-06.jpg",
      "caption": "FIELD_SERVICE_DISPATCH-06 · Reliability Engineer: The outage is resolved. Show me the post-incident review and how we prevent the next one.",
      "step": 24,
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      ],
      "boxes": [
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          "height": 26,
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        },
        {
          "x": 607,
          "y": 533,
          "width": 111,
          "height": 21,
          "label": "Substation 7B"
        },
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          "x": 718,
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          "width": 81,
          "height": 20,
          "label": "785% ROI"
        }
      ]
    },
    {
      "id": "hard-field_service_dispatch-07",
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      "source": "solutions/field-service-dispatch/screenshots/manual/25-field_service_dispatch-07.jpg",
      "caption": "FIELD_SERVICE_DISPATCH-07 · Operations Analyst: Yes, create the work orders and show me the monthly operations report",
      "step": 25,
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      ],
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          "y": 569,
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          "label": "$29,260/month"
        },
        {
          "x": 471,
          "y": 1433,
          "width": 134,
          "height": 20,
          "label": "none was created"
        }
      ]
    },
    {
      "id": "hard-step-26",
      "mode": "hard",
      "source": "solutions/field-service-dispatch/screenshots/manual/26-confirm-draft.jpg",
      "caption": "Manual step 26 · Confirm Draft and stop before publish",
      "step": 26,
      "draft": true,
      "annotated": "solutions/field-service-dispatch/screenshots/manual/annotated/26-confirm-draft.png",
      "status": "reusable",
      "visible_anchors": [
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      "boxes": [
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          "height": 24,
          "label": "Field Service Dispatch Manual"
        }
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  ],
  "reshoot_plan": {
    "replacement_captures": [],
    "new_learn_step_captures": []
  },
  "release_review": {
    "status": "approved",
    "reviewer": "claude:workshop-reshoot",
    "reviewed_at": "2026-10-08T11:48:11.730047+00:00",
    "method": "Workshop re-shot end to end in the real Copilot Studio UI (kodyv8) after the agent was aligned with its demo video and one-pager; every frame inspected (vision review) and every locked case checked against its machine gate; boxes placed from the frame image.",
    "notes": "Draft only; nothing published."
  }
}