All solutions

Tag collection

#customer-service

4 solutions tagged “customer-service”.

Agents + workflows

Built by Microsoft

BlastBox Omega Store Operations

Customer service

The complete BlastBox Omega retro-gaming store sample: four agents, two human-aware operational workflows, four MCP servers, and five skills in one package.

Agents + workflows

Customer Support Triage

Customer service

Classifies incoming cases, drafts grounded answers, and routes high-risk issues to a human queue.

Workflows

Field Service Dispatch

Operations

Prioritizes service requests, finds the right technician, and keeps customers informed of arrival changes.

Agents

Store Feedback Analyzer

Operations

Summarizes store feedback, detects recurring product issues, and prepares action themes for operations.