About
About The Custom Engine
Welcome to The Custom Engine - the technical blog of the Microsoft Copilot Studio Customer Advisory Team (CAT).
Who Are We?
The Copilot Studio Customer Advisory Team (CAT) is a part of the Copilot Studio engineering team at Microsoft. We are dedicated to empowering organizations to achieve digital transformation at scale with Microsoft Copilot Studio.
Our Mission
We provide deep technical guidance and real-world examples to help developers and architects build AI solutions using Microsoft Copilot Studio. Our content focuses on advanced scenarios, integration patterns, and best practices derived from working directly with enterprise customers.
Who This Blog Is For?
This blog is for the Copilot Studio community - makers, developers, architects, and AI enthusiasts building intelligent agents and conversational experiences. Whether you’re exploring new capabilities, looking for advanced techniques, or sharing knowledge with peers, you’ll find practical guidance and real-world examples here.
What We Cover
- Architecture & Design Patterns: Building scalable, maintainable conversational AI systems
- Advanced Integration: Connecting Copilot Studio with enterprise systems, APIs, and custom connectors
- Authentication & Security: Implementing secure authentication flows and managing permissions
- Performance Optimization: Tips for improving response times and handling high-volume scenarios
- Troubleshooting & Debugging: Common issues and their solutions from real implementations
- New Features & Capabilities: Highlighting emerging platform features, how to use them, and why they matter
- Code Samples: Working examples using the Agents SDK, WebChat, automation scripts and more
Copilot Studio is a rapidly evolving platform. This blog features cutting-edge capabilities, including preview features and advanced patterns, with content updated regularly as the platform grows.