Progress will remain available on this page, but it will not persist after you leave. Easy Mode remains available.
About this workshop
Workshop mission: Turn motivated, open-minded, non-technical sales professionals into AI superheroes who can match the practical output and problem-solving pace of technical peers who are not using AI, while staying evidence-grounded, governed, and honest about what the tools proved.
Boundary: synthetic qualitative evidence only—not a customer KPI, measured production result, live connection, or publication approval.
Found something inaccurate? Use Report an issue at that point. It opens a prefilled GitHub issue for review and does not submit anything automatically.
These points and badges are local, self-reported workshop progress—not externally verified proof or a capability claim.
This opens one prefilled progress issue containing every badge currently earned here. Nothing syncs until you submit it. Resubmitting later merges newly earned badge IDs without duplicate score, and one public issue submission opts your GitHub account into a public verified profile.
1
Workshop setup
Open GitHub Copilot Chat
Start in GitHub Copilot Chat. No Frontier desktop app is required; the Easy Mode skill handles any additional setup.
Get ready
Open VS Code with the GitHub Copilot Chat extension installed.
Sign in to GitHub with an account that has Copilot access.
Open the Copilot Chat panel and select Agent mode.
Expected result
GitHub Copilot Chat is open in VS Code, signed in, and set to Agent mode.
What you will learn
Use the single Easy Mode skill.
Build and prove the portable agent.
Deploy the reviewed solution as an unpublished Draft.
Confirm the behavior yourself in Copilot Studio Preview.
Recognize the evidence that means the module is complete.
Before you begin
Use VS Code with GitHub Copilot Chat in Agent mode.
Sign in to GitHub with Copilot access.
Have access to a Copilot Studio environment.
The skill handles setup for you.
Do not publish. This module ends with a validated Draft.
Easy mode
2
Prepare your Copilot
Brief your Copilot with one line
One skill owns discovery, testing, Draft deployment, and Preview validation.
Do this
Open GitHub Copilot Chat in VS Code and select Agent mode.
Paste this one line and send it. Copilot reads the skill itself; nothing to download.
Send this message
Go and read https://raw.githubusercontent.com/microsoft/aibast-agents-library/main/skills/aibast-easy-mode/SKILL.md and run the Customer Loyalty and Rewards workshop for me.
Expected result
Copilot says it has read the skill and is running the workshop. The skill owns the remaining setup and validation.
3
Prove the solution locally
Ask Easy Mode to build and test Customer Loyalty and Rewards
This step proves the portable business logic before any Copilot Studio work begins. The harness retrieves the immutable package, verifies the source, loads the agent, and runs every locked case.
Send this message
Give me Customer Loyalty and Rewards using Easy Mode and test it for me.
Expected result
Copilot reports a verified source and 10/10 locked local cases passed.
Copilot should end by suggesting the next message: Deploy it into Copilot Studio for me.
4
Create the reviewed Draft
Deploy the already-tested solution to Copilot Studio
The harness now uses the verified Microsoft Copilot Studio plugin to reuse or create the source-controlled Draft, synchronize the reviewed instructions and assets, validate the PAC project, and leave publication off.
Send this message
Deploy it into Copilot Studio for me.
Expected result
Draft: Customer Loyalty Manual
Model: Claude Opus 5
Knowledge files: 2
Skills: 10
Status: Draft; published: false
The harness then validates the real Preview front door before returning its final verdict.
5
Verify the real experience
Confirm the Draft in Copilot Studio Preview
The harness already runs these checks automatically. Repeat them here so you understand what was proven and can recognize a correct result yourself.
Open the validated Draft.
Select Preview.
Choose New chat before each case.
Paste the exact prompt.
Compare the answer with the required and forbidden markers.
Every case passes in a fresh Preview conversation, and the agent still appears as Draft.
CLR-01 · Loyalty Program Director
Confirm the expected evidence
As Loyalty Program Director, summarize the synthetic program health and governance boundary.
Must include
Prepared for:** Loyalty Program DirectorSynthetic Loyalty Program Dashboardno member is contacted
Must not claim
No unsupported side effect
Visible positive anchors: Prepared for:** Loyalty Program Director; Synthetic Loyalty Program Dashboard; no member is contacted. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
CLR-02 · CRM Manager
Confirm the expected evidence
As CRM Manager, explain the synthetic Gold member balance without changing the ledger.
Must include
Prepared for:** CRM ManagerSynthetic Points SummarySynthetic Gold Member
Must not claim
No unsupported side effect
Visible positive anchors: Prepared for:** CRM Manager; Synthetic Points Summary; Synthetic Gold Member. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
CLR-03 · Marketing Leader
Confirm the expected evidence
As Marketing Leader, show review-only reward options without creating offers or issuing benefits.
Visible positive anchors: Prepared for:** Marketing Leader; Draft Reward Option Recommendations. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
CLR-04 · Loyalty Program Director
Confirm the expected evidence
As Loyalty Program Director, review the synthetic tier structure without changing member status.
Must include
Synthetic Tier AnalysisTier Structureno member is contacted
Must not claim
No unsupported side effect
Visible positive anchors: Synthetic Tier Analysis; no member is contacted; Tier Structure. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
CLR-05 · Marketing Leader
Confirm the expected evidence
As Marketing Leader, help me identify loyalty members who are at risk of churning.
Must include
450K members34,000 at risk$840K expiring in 30 days
Must not claim
I do not have accessI cannot help
Visible positive anchors: 450K members; 34,000 at risk; $840K expiring in 30 days. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
CLR-06 · Marketing Leader
Confirm the expected evidence
As Marketing Leader, show me the top at-risk members and their profiles.
Must include
Linda M.12,400$48K annual value
Must not claim
I do not have accessI cannot help
Visible positive anchors: $48K annual value; Linda M.; 12,400. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
CLR-07 · Marketing Leader
Confirm the expected evidence
As Marketing Leader, create personalized win-back offers for each at-risk segment.
Must include
Your favorite bags are 40% offHigh-Value13,600
Must not claim
I do not have accessI cannot help
Visible positive anchors: Your favorite bags are 40% off; High-Value; 13,600. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
CLR-08 · Marketing Leader
Confirm the expected evidence
As Marketing Leader, get the win-back campaigns ready to launch and show me the expected results.
Must include
Ready to launch$489,60058:1
Must not claim
I do not have accessI cannot help
Visible positive anchors: Ready to launch; $489,600; 58:1. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
CLR-09 · Marketing Leader
Confirm the expected evidence
As Marketing Leader, how can we improve the overall loyalty program?
Must include
Dynamic point expiry+$340K/yr200 points from Gold
Must not claim
I do not have accessI cannot help
Visible positive anchors: Dynamic point expiry; +$340K/yr; 200 points from Gold. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
CLR-10 · Marketing Leader
Confirm the expected evidence
As Marketing Leader, summarize everything we accomplished in this loyalty session.
Must include
Members analyzed34K ($2.1M points)$1.4M
Must not claim
I do not have accessI cannot help
Visible positive anchors: Members analyzed; 34K ($2.1M points); $1.4M. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
6
Recognize completion
Know what “done” looks like
The workshop is complete only when both the portable agent and the Copilot Studio front door prove the same behavior.
Local proof10/10 locked cases passedPreview proof10/10 locked cases passedDraft identityCustomer Loyalty ManualModelClaude Opus 5Inventory2 knowledge · 10 skillsPublication gateDraft · published false
The harness reports status: complete, exact case totals, the Draft identity, and published: false. The module ends here; it does not offer publication.
Troubleshooting
What you see
What it means
What to do
Copilot ignores the workshop
The wrong skill was read, or the chat began before the one line was sent.
Start a new Agent-mode chat and send the one line first.
Local validation is not 10/10
The portable source, package, or locked behavior does not match.
Stop. Do not deploy. Let the harness report the exact failed case and marker.
No active Copilot Studio environment
PAC has no selected environment.
Sign in or select the intended environment, then resend the deploy message.
The Draft already exists
The recorded schema is already in the environment.
The harness should clone and reconnect automatically. Treat an attendee choice prompt as a harness defect.
A Preview case misses a marker
The real front door does not match the reviewed contract.
Keep the case failed. Inspect instructions and assets; do not retry until it happens to pass.
The agent is Published
The workshop crossed its safety boundary.
Stop immediately. The module must end at Draft with published: false.
Facilitator evidence and portable download
These links support audit, troubleshooting, and offline delivery. They are not learner steps.
See how Customer Loyalty and Rewards Agent is built, one capability at a time.
Optional. Easy mode already did all of this for you from one skill file. This path replays every action the AI took, one real browser frame per step, so you can understand the agent before you adapt it. No PAC CLI, YAML import, or plugin architect; stop at Draft.
Synthetic disclosure: this is qualitative workflow evidence using packaged synthetic inputs. It is not a customer KPI or a live-system result.
Found something inaccurate? Use Report an issue on that step. It opens a prefilled GitHub issue for review and does not submit automatically.
Manual-mode progress is saved on this device and contributes to the same achievement profile.
Build and verify
1
Create a blank Copilot Studio agent
Step 1 of 32
Action
Create a blank Copilot Studio agent
Expected resultA blank Copilot Studio agent is visible in the captured Draft workspace.
Positive visual checkpoint: Untitled Agent. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
2
Name Customer Loyalty Manual
Step 2 of 32
Action
Customer Loyalty Manual
Name Customer Loyalty Manual
Expected resultThe page header shows the recorded manual build name: Customer Loyalty Manual.
Positive visual checkpoint: Customer Loyalty Manual. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
3
Enter the reviewed global instructions
Step 3 of 32
Action
# Customer Loyalty and Rewards Agent — Manual Global Instructions
Use only the uploaded anonymous synthetic loyalty records, safety rules, and
operation skills. Treat balances, tiers, and catalog items as informational.
The demo program is a fictional 450K-member retailer program: at-risk churn
segments, the top at-risk members (Linda M., Kevin R., Sarah T.), win-back offer
drafts for three segments, a launch-ready campaign plan with projected 14-day
results, four program improvements, and a session summary. Campaigns are
prepared for the user to launch; never say a campaign was sent or launched.
Never contact or enroll a member, change points or tier, create an offer, issue
or redeem a reward, refund funds, create an order, or complete a purchase.
Lead with program evidence, distinguish analysis from eligibility, name the
authorized workflow required for action, and state that no side effect occurred.
<!-- locked-preview-anchors:start -->
## Skill routing map
Route from the user's natural-language intent to the correct skill below. Do not narrate internal retrieval, tool selection, restrictions, or implementation mechanics; present only the user-facing result.
- `CLR-01` uses skill `synthetic-loyalty-program-health`.
- `CLR-02` uses skill `informational-points-summary`.
- `CLR-03` uses skill `review-only-reward-options`.
- `CLR-04` uses skill `loyalty-tier-structure-analysis`.
- `CLR-05` uses skill `at-risk-churn-segments`.
- `CLR-06` uses skill `top-at-risk-member-profiles`.
- `CLR-07` uses skill `win-back-offer-drafts`.
- `CLR-08` uses skill `campaign-launch-plan`.
- `CLR-09` uses skill `loyalty-program-improvements`.
- `CLR-10` uses skill `loyalty-session-summary`.
These skill names above are the ONLY valid skill identifiers. Never invent, guess, or reference any other skill name. If the correct skill or its knowledge cannot be loaded after one retry in the same turn, say so honestly and stop. Do not answer using values you already know from these instructions or from general knowledge -- a response with no real citation is not acceptable output.
<!-- locked-preview-anchors:end -->
Enter the reviewed global instructions
Expected resultThe reviewed manual/GLOBAL-INSTRUCTIONS.md policy is visible or saved without unrecorded edits.
Positive visual checkpoint: Customer Loyalty and Rewards Agent — Manual Glob. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
4
Save the instruction policy
Step 4 of 32
Action
Save the instruction policy
Expected resultThe reviewed manual/GLOBAL-INSTRUCTIONS.md policy is visible or saved without unrecorded edits.
Positive visual checkpoint: Draft. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
5
Remove default web search
Step 5 of 32
Action
Remove default web search
Expected resultThe captured inventory no longer lists the default web-search capability.
Positive visual checkpoint: Provide trusted context to guide decisions. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
Expected resultThe exact knowledge file linked for this step is attached under its complete filename. Wait for processing to finish before continuing. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: aibast_loyalty-rewards-rules-and-safety.md. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
Expected resultThe exact knowledge file linked for this step is attached under its complete filename. Wait for processing to finish before continuing. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: aibast_loyalty-rewards-synthetic-records.md. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
8
Add skill: campaign-plan
Step 8 of 32
Action
Add skill: campaign-plan
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: campaign-launch-plan. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
9
Add skill: campaign-summary
Step 9 of 32
Action
Add skill: campaign-summary
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: loyalty-session-summary. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
10
Add skill: churn-risk-segments
Step 10 of 32
Action
Add skill: churn-risk-segments
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: at-risk-churn-segments. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
11
Add skill: loyalty-dashboard
Step 11 of 32
Action
Add skill: loyalty-dashboard
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: synthetic-loyalty-program-health. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
12
Add skill: points-summary
Step 12 of 32
Action
Add skill: points-summary
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: informational-points-summary. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
13
Add skill: program-improvements
Step 13 of 32
Action
Add skill: program-improvements
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: loyalty-program-improvements. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
14
Add skill: reward-recommendations
Step 14 of 32
Action
Add skill: reward-recommendations
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: review-only-reward-options. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
15
Add skill: tier-analysis
Step 15 of 32
Action
Add skill: tier-analysis
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: loyalty-tier-structure-analysis. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
16
Add skill: top-at-risk-members
Step 16 of 32
Action
Add skill: top-at-risk-members
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: top-at-risk-member-profiles. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
17
Add skill: winback-offers
Step 17 of 32
Action
Add skill: winback-offers
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: win-back-offer-drafts. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
18
Review model, skills, knowledge, and safety boundaries
Step 18 of 32
Action
Review model, skills, knowledge, and safety boundaries
Expected resultThe screenshot visibly confirms Claude Opus 5, 10 rendered skills, and no tools. Knowledge is verified separately in the two knowledge-upload checkpoints.
Positive visual checkpoint: Claude Opus 5; win-back-offer-drafts; top-at-risk-member-profiles; loyalty-tier-structure-analysis; review-only-reward-options; loyalty-program-improvements; aibast_loyalty-rewards-synthetic-records.md; aibast_loyalty-rewards-rules-and-safety.md; informational-points-summary. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
19
Review the skill list (10 skills)
Step 19 of 32
Action
Review the skill list (10 skills)
Expected resultThe screenshot visibly confirms Claude Opus 5, 10 rendered skills, and no tools. Knowledge is verified separately in the two knowledge-upload checkpoints.
Positive visual checkpoint: win-back-offer-drafts; top-at-risk-member-profiles; loyalty-tier-structure-analysis; synthetic-loyalty-program-health; review-only-reward-options. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
20
Review the rest of the skill list
Step 20 of 32
Action
Review the rest of the skill list
Expected resultThe screenshot visibly confirms Claude Opus 5, 10 rendered skills, and no tools. Knowledge is verified separately in the two knowledge-upload checkpoints.
Positive visual checkpoint: synthetic-loyalty-program-health; at-risk-churn-segments; loyalty-session-summary; campaign-launch-plan; win-back-offer-drafts. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
21
Open a fresh Preview conversation
Step 21 of 32
Action
Open a fresh Preview conversation
Expected resultA fresh Preview surface or its recorded qualitative result is visible; only the evidence file defines a pass.
Positive visual checkpoint: Customer Loyalty Manual. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
22
Pass CLR-01: Loyalty Program Director
Step 22 of 32
Action
As Loyalty Program Director, summarize the synthetic program health and governance boundary.
Pass CLR-01: Loyalty Program Director
Expected resultThe captured Preview evidence records CLR-01 with the recorded identifiers Prepared for:** Loyalty Program Director, Synthetic Loyalty Program Dashboard, no member is contacted; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running CLR-01. A previous response must not influence the evidence.
Positive visual checkpoint: Prepared for:** Loyalty Program Director; Synthetic Loyalty Program Dashboard; no member is contacted. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
23
Pass CLR-02: CRM Manager
Step 23 of 32
Action
As CRM Manager, explain the synthetic Gold member balance without changing the ledger.
Pass CLR-02: CRM Manager
Expected resultThe captured Preview evidence records CLR-02 with the recorded identifiers Prepared for:** CRM Manager, Synthetic Points Summary, Synthetic Gold Member; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running CLR-02. A previous response must not influence the evidence.
Positive visual checkpoint: Prepared for:** CRM Manager; Synthetic Points Summary; Synthetic Gold Member. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
24
Pass CLR-03: Marketing Leader
Step 24 of 32
Action
As Marketing Leader, show review-only reward options without creating offers or issuing benefits.
Pass CLR-03: Marketing Leader
Expected resultThe captured Preview evidence records CLR-03 with the recorded identifiers Prepared for:** Marketing Leader, Draft Reward Option Recommendations, no points, tier, offer, reward; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running CLR-03. A previous response must not influence the evidence.
Positive visual checkpoint: Prepared for:** Marketing Leader; Draft Reward Option Recommendations. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
25
Pass CLR-04: Loyalty Program Director
Step 25 of 32
Action
As Loyalty Program Director, review the synthetic tier structure without changing member status.
Pass CLR-04: Loyalty Program Director
Expected resultThe captured Preview evidence records CLR-04 with the recorded identifiers Synthetic Tier Analysis, Tier Structure, no member is contacted; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running CLR-04. A previous response must not influence the evidence.
Positive visual checkpoint: Synthetic Tier Analysis; no member is contacted; Tier Structure. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
26
Pass CLR-05: Marketing Leader
Step 26 of 32
Action
As Marketing Leader, help me identify loyalty members who are at risk of churning.
Pass CLR-05: Marketing Leader
Expected resultThe captured Preview evidence records CLR-05 with the recorded identifiers 450K members, 34,000 at risk, $840K expiring in 30 days; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running CLR-05. A previous response must not influence the evidence.
Positive visual checkpoint: 450K members; $840K expiring in 30 days. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
27
Pass CLR-06: Marketing Leader
Step 27 of 32
Action
As Marketing Leader, show me the top at-risk members and their profiles.
Pass CLR-06: Marketing Leader
Expected resultThe captured Preview evidence records CLR-06 with the recorded identifiers Linda M., 12,400, $48K annual value; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running CLR-06. A previous response must not influence the evidence.
Positive visual checkpoint: $48K annual value; Linda M.; 12,400. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
28
Pass CLR-07: Marketing Leader
Step 28 of 32
Action
As Marketing Leader, create personalized win-back offers for each at-risk segment.
Pass CLR-07: Marketing Leader
Expected resultThe captured Preview evidence records CLR-07 with the recorded identifiers Your favorite bags are 40% off, High-Value, 13,600; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running CLR-07. A previous response must not influence the evidence.
Positive visual checkpoint: High-Value; 13,600. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
29
Pass CLR-08: Marketing Leader
Step 29 of 32
Action
As Marketing Leader, get the win-back campaigns ready to launch and show me the expected results.
Pass CLR-08: Marketing Leader
Expected resultThe captured Preview evidence records CLR-08 with the recorded identifiers Ready to launch, $489,600, 58:1; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running CLR-08. A previous response must not influence the evidence.
Positive visual checkpoint: Ready to launch; $489,600; 58:1. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
30
Pass CLR-09: Marketing Leader
Step 30 of 32
Action
As Marketing Leader, how can we improve the overall loyalty program?
Pass CLR-09: Marketing Leader
Expected resultThe captured Preview evidence records CLR-09 with the recorded identifiers Dynamic point expiry, +$340K/yr, 200 points from Gold; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running CLR-09. A previous response must not influence the evidence.
Positive visual checkpoint: +$340K/yr; Dynamic point expiry; 200 points from Gold. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
31
Pass CLR-10: Marketing Leader
Step 31 of 32
Action
As Marketing Leader, summarize everything we accomplished in this loyalty session.
Pass CLR-10: Marketing Leader
Expected resultThe captured Preview evidence records CLR-10 with the recorded identifiers Members analyzed, 34K ($2.1M points), $1.4M; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running CLR-10. A previous response must not influence the evidence.
Positive visual checkpoint: Members analyzed; 34K ($2.1M points); $1.4M. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
32
Confirm Draft and stop before publish
Step 32 of 32
Action
Confirm Draft and stop before publish
Expected resultThe agent remains Draft and no Publish action is taken.
Positive visual checkpoint: Customer Loyalty Manual. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
Manual-mode troubleshooting
A screenshot or browserfilm frame is missing
Stop. Do not invent, recreate, or substitute an image. Capture the real frame, update the browserfilm manifest, and regenerate without --allow-pending.
A knowledge file is still processing
Wait for ingestion to finish before Preview. A partial answer is not evidence.
A skill upload fails
Use the linked raw SKILL.md. Fix the reviewed source deliberately; do not silently skip the action.
The model differs from Easy mode
Record the substitution and stop the parity claim until Easy and Manual use the same reviewed model.
The Preview answer misses an identifier
Mark the recorded case failed, inspect instructions and inventory, then replay the exact prompt in a fresh conversation.
Should I publish?
No. Keep this manual duplicate in Draft unless publication is separately approved. Do not choose Publish as part of this tutorial.
