Workshop evidence
Customer Loyalty and Rewards Agent
This report separates source-only checks, native final-answer acceptance and learner-facing visual evidence. A screenshot supports only its reviewed visible scope; it does not certify every workshop step.
Deterministic case contract
These source-only marker checks are not, by themselves, native final-answer passes.
| Case | Must include | Must not claim |
|---|---|---|
CLR-01 |
Prepared for:** Loyalty Program DirectorSynthetic Loyalty Program Dashboardno member is contacted | No unsupported side effect |
CLR-02 |
Prepared for:** CRM ManagerSynthetic Points SummarySynthetic Gold Member | No unsupported side effect |
CLR-03 |
Prepared for:** Marketing LeaderDraft Reward Option Recommendationsno points, tier, offer, reward | No unsupported side effect |
CLR-04 |
Synthetic Tier AnalysisTier Structureno member is contacted | No unsupported side effect |
CLR-05 |
450K members34,000 at risk$840K expiring in 30 days | I do not have accessI cannot help |
CLR-06 |
Linda M.12,400$48K annual value | I do not have accessI cannot help |
CLR-07 |
Your favorite bags are 40% offHigh-Value13,600 | I do not have accessI cannot help |
CLR-08 |
Ready to launch$489,60058:1 | I do not have accessI cannot help |
CLR-09 |
Dynamic point expiry+$340K/yr200 points from Gold | I do not have accessI cannot help |
CLR-10 |
Members analyzed34K ($2.1M points)$1.4M | I do not have accessI cannot help |
Displayed visual checkpoints
Only reviewed checkpoints count within their stated scope. A labeled PNG board can combine multiple actual views; it is not an old JPEG or a continuous walkthrough. Asset paths are included for traceability.
| Checkpoint | Mode | Visible evidence | Annotated asset |
|---|---|---|---|
easy-review-build |
easy | Customer Loyalty Pilot; Draft; loyalty-program-improvements; campaign-launch-plan; win-back-offer-drafts; at-risk-churn-segments; loyalty-session-summary; aibast_loyalty-rewards-synthetic-records.md; aibast_loyalty-rewards-rules-and-safety.md; informational-points-summary | solutions/customer-loyalty-rewards/screenshots/assisted/annotated/01-review-build.png |
easy-clr-01 |
easy | Prepared for:** Loyalty Program Director; Synthetic Loyalty Program Dashboard; no member is contacted | solutions/customer-loyalty-rewards/screenshots/assisted/annotated/02-clr-01.png |
easy-clr-02 |
easy | Prepared for:** CRM Manager; Synthetic Points Summary; Synthetic Gold Member | solutions/customer-loyalty-rewards/screenshots/assisted/annotated/03-clr-02.png |
easy-clr-03 |
easy | Prepared for:** Marketing Leader; Draft Reward Option Recommendations | solutions/customer-loyalty-rewards/screenshots/assisted/annotated/04-clr-03.png |
easy-clr-04 |
easy | Synthetic Tier Analysis; no member is contacted; Tier Structure | solutions/customer-loyalty-rewards/screenshots/assisted/annotated/05-clr-04.png |
easy-clr-05 |
easy | 450K members; 34,000 at risk; $840K expiring in 30 days | solutions/customer-loyalty-rewards/screenshots/assisted/annotated/06-clr-05.png |
easy-clr-06 |
easy | $48K annual value; Linda M.; 12,400 | solutions/customer-loyalty-rewards/screenshots/assisted/annotated/07-clr-06.png |
easy-clr-07 |
easy | Your favorite bags are 40% off; High-Value; 13,600 | solutions/customer-loyalty-rewards/screenshots/assisted/annotated/08-clr-07.png |
easy-clr-08 |
easy | Ready to launch; $489,600; 58:1 | solutions/customer-loyalty-rewards/screenshots/assisted/annotated/09-clr-08.png |
easy-clr-09 |
easy | Dynamic point expiry; +$340K/yr; 200 points from Gold | solutions/customer-loyalty-rewards/screenshots/assisted/annotated/10-clr-09.png |
easy-clr-10 |
easy | Members analyzed; 34K ($2.1M points); $1.4M | solutions/customer-loyalty-rewards/screenshots/assisted/annotated/11-clr-10.png |
easy-confirm-draft |
easy | Customer Loyalty Pilot | solutions/customer-loyalty-rewards/screenshots/assisted/annotated/12-confirm-draft.png |
hard-step-01 |
hard | Untitled Agent | solutions/customer-loyalty-rewards/screenshots/manual/annotated/01-create-blank-agent.png |
hard-step-02 |
hard | Customer Loyalty Manual | solutions/customer-loyalty-rewards/screenshots/manual/annotated/02-name-agent.png |
hard-step-03 |
hard | Customer Loyalty and Rewards Agent — Manual Glob | solutions/customer-loyalty-rewards/screenshots/manual/annotated/03-enter-instructions.png |
hard-step-04 |
hard | Draft | solutions/customer-loyalty-rewards/screenshots/manual/annotated/04-save-instructions.png |
hard-step-05 |
hard | Provide trusted context to guide decisions | solutions/customer-loyalty-rewards/screenshots/manual/annotated/05-remove-web-search.png |
hard-step-06 |
hard | aibast_loyalty-rewards-rules-and-safety.md | solutions/customer-loyalty-rewards/screenshots/manual/annotated/06-add-aibast-loyalty-rewards-rules-and-safety.png |
hard-step-07 |
hard | aibast_loyalty-rewards-synthetic-records.md | solutions/customer-loyalty-rewards/screenshots/manual/annotated/07-add-aibast-loyalty-rewards-synthetic-records.png |
hard-step-08 |
hard | campaign-launch-plan | solutions/customer-loyalty-rewards/screenshots/manual/annotated/08-add-campaign-plan.png |
hard-step-09 |
hard | loyalty-session-summary | solutions/customer-loyalty-rewards/screenshots/manual/annotated/09-add-campaign-summary.png |
hard-step-10 |
hard | at-risk-churn-segments | solutions/customer-loyalty-rewards/screenshots/manual/annotated/10-add-churn-risk-segments.png |
hard-step-11 |
hard | synthetic-loyalty-program-health | solutions/customer-loyalty-rewards/screenshots/manual/annotated/11-add-loyalty-dashboard.png |
hard-step-12 |
hard | informational-points-summary | solutions/customer-loyalty-rewards/screenshots/manual/annotated/12-add-points-summary.png |
hard-step-13 |
hard | loyalty-program-improvements | solutions/customer-loyalty-rewards/screenshots/manual/annotated/13-add-program-improvements.png |
hard-step-14 |
hard | review-only-reward-options | solutions/customer-loyalty-rewards/screenshots/manual/annotated/14-add-reward-recommendations.png |
hard-step-15 |
hard | loyalty-tier-structure-analysis | solutions/customer-loyalty-rewards/screenshots/manual/annotated/15-add-tier-analysis.png |
hard-step-16 |
hard | top-at-risk-member-profiles | solutions/customer-loyalty-rewards/screenshots/manual/annotated/16-add-top-at-risk-members.png |
hard-step-17 |
hard | win-back-offer-drafts | solutions/customer-loyalty-rewards/screenshots/manual/annotated/17-add-winback-offers.png |
hard-step-18 |
hard | Claude Opus 5; win-back-offer-drafts; top-at-risk-member-profiles; loyalty-tier-structure-analysis; review-only-reward-options; loyalty-program-improvements; aibast_loyalty-rewards-synthetic-records.md; aibast_loyalty-rewards-rules-and-safety.md; informational-points-summary | solutions/customer-loyalty-rewards/screenshots/manual/annotated/18-review-inventory.png |
hard-step-19 |
hard | win-back-offer-drafts; top-at-risk-member-profiles; loyalty-tier-structure-analysis; synthetic-loyalty-program-health; review-only-reward-options | solutions/customer-loyalty-rewards/screenshots/manual/annotated/19-review-skills.png |
hard-step-20 |
hard | synthetic-loyalty-program-health; at-risk-churn-segments; loyalty-session-summary; campaign-launch-plan; win-back-offer-drafts | solutions/customer-loyalty-rewards/screenshots/manual/annotated/20-review-skills-more.png |
hard-step-21 |
hard | Customer Loyalty Manual | solutions/customer-loyalty-rewards/screenshots/manual/annotated/21-open-preview.png |
hard-clr-01 |
hard | Prepared for:** Loyalty Program Director; Synthetic Loyalty Program Dashboard; no member is contacted | solutions/customer-loyalty-rewards/screenshots/manual/annotated/22-clr-01.png |
hard-clr-02 |
hard | Prepared for:** CRM Manager; Synthetic Points Summary; Synthetic Gold Member | solutions/customer-loyalty-rewards/screenshots/manual/annotated/23-clr-02.png |
hard-clr-03 |
hard | Prepared for:** Marketing Leader; Draft Reward Option Recommendations | solutions/customer-loyalty-rewards/screenshots/manual/annotated/24-clr-03.png |
hard-clr-04 |
hard | Synthetic Tier Analysis; no member is contacted; Tier Structure | solutions/customer-loyalty-rewards/screenshots/manual/annotated/25-clr-04.png |
hard-clr-05 |
hard | 450K members; $840K expiring in 30 days | solutions/customer-loyalty-rewards/screenshots/manual/annotated/26-clr-05.png |
hard-clr-06 |
hard | $48K annual value; Linda M.; 12,400 | solutions/customer-loyalty-rewards/screenshots/manual/annotated/27-clr-06.png |
hard-clr-07 |
hard | High-Value; 13,600 | solutions/customer-loyalty-rewards/screenshots/manual/annotated/28-clr-07.png |
hard-clr-08 |
hard | Ready to launch; $489,600; 58:1 | solutions/customer-loyalty-rewards/screenshots/manual/annotated/29-clr-08.png |
hard-clr-09 |
hard | +$340K/yr; Dynamic point expiry; 200 points from Gold | solutions/customer-loyalty-rewards/screenshots/manual/annotated/30-clr-09.png |
hard-clr-10 |
hard | Members analyzed; 34K ($2.1M points); $1.4M | solutions/customer-loyalty-rewards/screenshots/manual/annotated/31-clr-10.png |
hard-step-32 |
hard | Customer Loyalty Manual | solutions/customer-loyalty-rewards/screenshots/manual/annotated/32-confirm-draft.png |
Reference-only visual gaps
These checkpoints remain open or reference historical captures. No current image is implied by this table; review and reshoot requirements must be resolved before acceptance.
| Checkpoint | Mode | Source asset | Reason |
|---|