Workshop evidence
Customer Sentiment and Churn Prediction Agent
This report separates source-only checks, native final-answer acceptance and learner-facing visual evidence. A screenshot supports only its reviewed visible scope; it does not certify every workshop step.
Deterministic case contract
These source-only marker checks are not, by themselves, native final-answer passes.
| Case | Must include | Must not claim |
|---|---|---|
CSC-01 |
180K customers analyzed$8.2MNegative sentiment up 18% | I do not have accessI can approveI executedI submitted |
CSC-02 |
Robert Martinez$2.18Mprioritize review | I do not have accessI can approveI executedI submitted |
CSC-03 |
Marcus JohnsonNo customer was contacted | I do not have accessI can approveI executedI submitted |
CSC-04 |
Mass Marketbenchmark | I do not have accessI can approveI executedI submitted |
CSC-05 |
Reduced logins89% churnRobert Martinez | I do not have accessI can approveI executedI submitted |
CSC-06 |
VP ChenEscalation RulesNo customer was contacted | I do not have accessI can approveI executedI submitted |
Displayed visual checkpoints
Only reviewed checkpoints count within their stated scope. A labeled PNG board can combine multiple actual views; it is not an old JPEG or a continuous walkthrough. Asset paths are included for traceability.
| Checkpoint | Mode | Visible evidence | Annotated asset |
|---|---|---|---|
easy-review-build |
easy | Customer Sentiment Pilot; Draft; outreach-plan; early-warning-signals; churn-prediction; sentiment-dashboard; segment-analysis; aibast_customer-sentiment-churn-controls-and-rev; aibast_customer-sentiment-churn-synthetic-record | solutions/customer-sentiment-churn/screenshots/assisted/annotated/01-review-build.png |
easy-csc-01 |
easy | 180K customers analyzed; $8.2M; Negative sentiment up 18% | solutions/customer-sentiment-churn/screenshots/assisted/annotated/02-csc-01.png |
easy-csc-02 |
easy | prioritize review; Robert Martinez; $2.18M | solutions/customer-sentiment-churn/screenshots/assisted/annotated/03-csc-02.png |
easy-csc-03 |
easy | Marcus Johnson; No customer was contacted | solutions/customer-sentiment-churn/screenshots/assisted/annotated/04-csc-03.png |
easy-csc-04 |
easy | benchmark; Mass Market | solutions/customer-sentiment-churn/screenshots/assisted/annotated/05-csc-04.png |
easy-csc-05 |
easy | Reduced logins; 89% churn; Robert Martinez | solutions/customer-sentiment-churn/screenshots/assisted/annotated/06-csc-05.png |
easy-csc-06 |
easy | VP Chen; Escalation Rules; No customer was contacted | solutions/customer-sentiment-churn/screenshots/assisted/annotated/07-csc-06.png |
easy-confirm-draft |
easy | Customer Sentiment Pilot | solutions/customer-sentiment-churn/screenshots/assisted/annotated/08-confirm-draft.png |
hard-step-01 |
hard | Untitled Agent | solutions/customer-sentiment-churn/screenshots/manual/annotated/01-create-blank-agent.png |
hard-step-02 |
hard | Customer Sentiment Manual | solutions/customer-sentiment-churn/screenshots/manual/annotated/02-name-agent.png |
hard-step-03 |
hard | Customer Sentiment and Churn Prediction Agent — | solutions/customer-sentiment-churn/screenshots/manual/annotated/03-enter-instructions.png |
hard-step-04 |
hard | Draft | solutions/customer-sentiment-churn/screenshots/manual/annotated/04-save-instructions.png |
hard-step-05 |
hard | Provide trusted context to guide decisions | solutions/customer-sentiment-churn/screenshots/manual/annotated/05-remove-web-search.png |
hard-step-06 |
hard | aibast_customer-sentiment-churn-controls-and-rev | solutions/customer-sentiment-churn/screenshots/manual/annotated/06-add-aibast-customer-sentiment-churn-controls-and-review.png |
hard-step-07 |
hard | aibast_customer-sentiment-churn-synthetic-record | solutions/customer-sentiment-churn/screenshots/manual/annotated/07-add-aibast-customer-sentiment-churn-synthetic-records.png |
hard-step-08 |
hard | churn-prediction | solutions/customer-sentiment-churn/screenshots/manual/annotated/08-add-aibast-churn-prediction-02.png |
hard-step-09 |
hard | early-warning-signals | solutions/customer-sentiment-churn/screenshots/manual/annotated/09-add-aibast-early-warning-signals-05.png |
hard-step-10 |
hard | outreach-plan | solutions/customer-sentiment-churn/screenshots/manual/annotated/10-add-aibast-outreach-plan-06.png |
hard-step-11 |
hard | retention-actions | solutions/customer-sentiment-churn/screenshots/manual/annotated/11-add-aibast-retention-actions-03.png |
hard-step-12 |
hard | segment-analysis | solutions/customer-sentiment-churn/screenshots/manual/annotated/12-add-aibast-segment-analysis-04.png |
hard-step-13 |
hard | sentiment-dashboard | solutions/customer-sentiment-churn/screenshots/manual/annotated/13-add-aibast-sentiment-dashboard-01.png |
hard-step-14 |
hard | Claude Opus 5; sentiment-dashboard; segment-analysis; retention-actions; outreach-plan; early-warning-signals; aibast_customer-sentiment-churn-synthetic-record; aibast_customer-sentiment-churn-controls-and-rev | solutions/customer-sentiment-churn/screenshots/manual/annotated/14-review-inventory.png |
hard-step-15 |
hard | sentiment-dashboard; churn-prediction; segment-analysis; retention-actions; outreach-plan | solutions/customer-sentiment-churn/screenshots/manual/annotated/15-review-skills.png |
hard-step-16 |
hard | sentiment-dashboard; churn-prediction; retention-actions; outreach-plan; early-warning-signals | solutions/customer-sentiment-churn/screenshots/manual/annotated/16-review-skills-more.png |
hard-step-17 |
hard | Customer Sentiment Manual | solutions/customer-sentiment-churn/screenshots/manual/annotated/17-open-preview.png |
hard-csc-01 |
hard | 180K customers analyzed; $8.2M; Negative sentiment up 18% | solutions/customer-sentiment-churn/screenshots/manual/annotated/18-csc-01.png |
hard-csc-02 |
hard | prioritize review; Robert Martinez; $2.18M | solutions/customer-sentiment-churn/screenshots/manual/annotated/19-csc-02.png |
hard-csc-03 |
hard | Marcus Johnson; No customer was contacted | solutions/customer-sentiment-churn/screenshots/manual/annotated/20-csc-03.png |
hard-csc-04 |
hard | benchmark; Mass Market | solutions/customer-sentiment-churn/screenshots/manual/annotated/21-csc-04.png |
hard-csc-05 |
hard | Reduced logins; 89% churn; Robert Martinez | solutions/customer-sentiment-churn/screenshots/manual/annotated/22-csc-05.png |
hard-csc-06 |
hard | Escalation Rules; VP Chen | solutions/customer-sentiment-churn/screenshots/manual/annotated/23-csc-06.png |
hard-step-24 |
hard | Customer Sentiment Manual | solutions/customer-sentiment-churn/screenshots/manual/annotated/24-confirm-draft.png |
Reference-only visual gaps
These checkpoints remain open or reference historical captures. No current image is implied by this table; review and reshoot requirements must be resolved before acceptance.
| Checkpoint | Mode | Source asset | Reason |
|---|