Workflows
Built by MicrosoftInbound Request Triage
Operations
A shared mailbox workflow that classifies inbound requests, acknowledges the sender, and routes an internal summary to the owning team using an agent-selected address.
Community achievements

Copilot Studio Hatchling
Cracked the shell, sparked an idea, and shared their first solution with the community. Every dragon starts somewhere.
Inbound Request TriageShared with the community
4 published submissions
Workflows
Built by MicrosoftOperations
A shared mailbox workflow that classifies inbound requests, acknowledges the sender, and routes an internal summary to the owning team using an agent-selected address.
Workflows
Built by MicrosoftFinance
Two invoice-processing workflows: log extracted email attachments to a self-provisioning Excel ledger, or use a Dataverse ledger with extraction status and duplicate tracking. Choose based on your use case and licensing.
Workflows
Built by MicrosoftSales & marketing
Creates grounded, formatted Word proposals for RFPs, requests a single human approval, and copies approved documents to SharePoint.
Workflows
Built by MicrosoftSales & marketing
Two shared-inbox workflows that qualify sales enquiries with BANT: log leads to tiered Excel tables, or create structured Dataverse records with linked hot-lead alerts. Choose based on your use case and licensing.