Prioritizes service requests, finds the right technician, and keeps customers informed of arrival changes.
How it works
- Assess request
- Find technician
- Reserve slot
- Notify customer
Demo submission for gallery design and discovery testing.
Back to galleryDownload ZIP
Workflows
Field Service Dispatch
Prioritizes service requests, finds the right technician, and keeps customers informed of arrival changes.
This community example is provided as-is and is not covered by Microsoft Support. The underlying Copilot Studio and Power Platform products retain their standard support. Importing can create or modify resources and use your connections and permissions. Support details
What’s in the solution
- 1 workflow
Workflows and their components
Triggers, steps, connector services, and agent calls in each workflow.
WorkflowTriggerConnectorsAgents
Dispatch field service visit
6 steps
This export doesn't include the trigger type or some connector identities.
When a service request is approved
Not included in this export
Assess request
Agent call
Exploded solution manifest
The download rebuilds these submitted files at the ZIP root. Gallery metadata and the human-facing README are excluded.
- Solution
- Demo_field_service_dispatch
- Publisher
- CAT Gallery Demos
- Version
- 1.0.0.0
- Files
- 3
solution: 2workflow: 1
| Path | Type | Size |
|---|---|---|
| customizations.xml | solution | 219 B |
| solution.xml | solution | 439 B |
| Workflows/workflow.json | workflow | 3,320 B |