Personas
Use this area to understand the key personas involved in government solutions. Each persona represents a typical role—such as front-line staff, administrators, or leadership - and highlights their goals and pain points. Personas link directly to the use cases they support, the data models they depend on, and the app starter kits that empower their work. This helps you design solutions that stay grounded in real user needs.
Chief Information Officer
Senior executive responsible for the strategy, governance, and delivery of information technology (IT)
HR Administrator
Manages the employee lifecycle and HR operations for an agency
