Workshop evidence
Utility Billing and Assistance Agent
This report separates source-only checks, native final-answer acceptance and learner-facing visual evidence. A screenshot supports only its reviewed visible scope; it does not certify every workshop step.
Deterministic case contract
These source-only marker checks are not, by themselves, native final-answer passes.
| Case | Must include | Must not claim |
|---|---|---|
UTILITY_BILLING_ASSISTANCE-01 |
ACCT-90003$489.20No balance | No unsupported side effect |
UTILITY_BILLING_ASSISTANCE-02 |
REVIEW POSSIBLE LEAKDraft policy estimatenot a leak diagnosis | No unsupported side effect |
UTILITY_BILLING_ASSISTANCE-03 |
12 monthsNo payment arrangement was created | No unsupported side effect |
UTILITY_BILLING_ASSISTANCE-04 |
POTENTIALLY ELIGIBLENo eligibility determinationenrollment | No unsupported side effect |
UTILITY_BILLING_ASSISTANCE-05 |
Municipal Code 18.42$97.80No bill was adjusted | No unsupported side effect |
UTILITY_BILLING_ASSISTANCE-06 |
$14.45Proof of income14-day response deadline | No unsupported side effect |
UTILITY_BILLING_ASSISTANCE-07 |
Water Conservation Assistance ProgramToilet flappernot booked | No unsupported side effect |
UTILITY_BILLING_ASSISTANCE-08 |
Complete Assistance Package (Draft)$447.80nothing was sent | No unsupported side effect |
UTILITY_BILLING_ASSISTANCE-09 |
POTENTIALLY ELIGIBLENo eligibility determinationenrollment | No unsupported side effect |
Displayed visual checkpoints
Only reviewed checkpoints count within their stated scope. A labeled PNG board can combine multiple actual views; it is not an old JPEG or a continuous walkthrough. Asset paths are included for traceability.
| Checkpoint | Mode | Visible evidence | Annotated asset |
|---|---|---|---|
easy-review-build |
easy | Utility Billing Pilot; Draft; utility-billing-assistance-resolution-summary; utility-billing-assistance-repair-assistance; utility-billing-assistance-application-packet; utility-billing-assistance-leak-adjustment; utility-billing-assistance-income-screen; utility-billing-assistance-rules-and-controls.md; utility-billing-assistance-synthetic-records.md | solutions/utility-billing-assistance/screenshots/assisted/annotated/01-review-build.png |
easy-utility_billing_assistance-01 |
easy | ACCT-90003; $489.20; No balance | solutions/utility-billing-assistance/screenshots/assisted/annotated/02-utility_billing_assistance-01.png |
easy-utility_billing_assistance-02 |
easy | REVIEW POSSIBLE LEAK; Draft policy estimate; not a leak diagnosis | solutions/utility-billing-assistance/screenshots/assisted/annotated/03-utility_billing_assistance-02.png |
easy-utility_billing_assistance-03 |
easy | 12 months; No payment arrangement was created | solutions/utility-billing-assistance/screenshots/assisted/annotated/04-utility_billing_assistance-03.png |
easy-utility_billing_assistance-04 |
easy | POTENTIALLY ELIGIBLE; enrollment; No eligibility determination | solutions/utility-billing-assistance/screenshots/assisted/annotated/05-utility_billing_assistance-04.png |
easy-utility_billing_assistance-05 |
easy | $97.80; Municipal Code 18.42 | solutions/utility-billing-assistance/screenshots/assisted/annotated/06-utility_billing_assistance-05.png |
easy-utility_billing_assistance-06 |
easy | $14.45; Proof of income; 14-day response deadline | solutions/utility-billing-assistance/screenshots/assisted/annotated/07-utility_billing_assistance-06.png |
easy-utility_billing_assistance-07 |
easy | Water Conservation Assistance Program; Toilet flapper; not booked | solutions/utility-billing-assistance/screenshots/assisted/annotated/08-utility_billing_assistance-07.png |
easy-utility_billing_assistance-08 |
easy | Complete Assistance Package (Draft); $447.80 | solutions/utility-billing-assistance/screenshots/assisted/annotated/09-utility_billing_assistance-08.png |
easy-utility_billing_assistance-09 |
easy | POTENTIALLY ELIGIBLE; enrollment; No eligibility determination | solutions/utility-billing-assistance/screenshots/assisted/annotated/10-utility_billing_assistance-09.png |
easy-confirm-draft |
easy | Utility Billing Pilot | solutions/utility-billing-assistance/screenshots/assisted/annotated/11-confirm-draft.png |
hard-step-01 |
hard | Untitled Agent | solutions/utility-billing-assistance/screenshots/manual/annotated/01-create-blank-agent.png |
hard-step-02 |
hard | Utility Billing Manual | solutions/utility-billing-assistance/screenshots/manual/annotated/02-name-agent.png |
hard-step-03 |
hard | Utility Billing and Assistance Agent — Manual Gl | solutions/utility-billing-assistance/screenshots/manual/annotated/03-enter-instructions.png |
hard-step-04 |
hard | Draft | solutions/utility-billing-assistance/screenshots/manual/annotated/04-save-instructions.png |
hard-step-05 |
hard | Provide trusted context to guide decisions | solutions/utility-billing-assistance/screenshots/manual/annotated/05-remove-web-search.png |
hard-step-06 |
hard | utility-billing-assistance-rules-and-controls.md | solutions/utility-billing-assistance/screenshots/manual/annotated/06-add-utility-billing-assistance-rules-and-controls.png |
hard-step-07 |
hard | utility-billing-assistance-synthetic-records.md | solutions/utility-billing-assistance/screenshots/manual/annotated/07-add-utility-billing-assistance-synthetic-records.png |
hard-step-08 |
hard | utility-billing-assistance-application-packet | solutions/utility-billing-assistance/screenshots/manual/annotated/08-add-aibast-application-packet-06.png |
hard-step-09 |
hard | utility-billing-assistance-assistance-programs | solutions/utility-billing-assistance/screenshots/manual/annotated/09-add-aibast-assistance-programs-04.png |
hard-step-10 |
hard | utility-billing-assistance-billing-inquiry | solutions/utility-billing-assistance/screenshots/manual/annotated/10-add-aibast-billing-inquiry-01.png |
hard-step-11 |
hard | utility-billing-assistance-income-screen | solutions/utility-billing-assistance/screenshots/manual/annotated/11-add-aibast-income-screen-09.png |
hard-step-12 |
hard | utility-billing-assistance-leak-adjustment | solutions/utility-billing-assistance/screenshots/manual/annotated/12-add-aibast-leak-adjustment-05.png |
hard-step-13 |
hard | utility-billing-assistance-payment-plan | solutions/utility-billing-assistance/screenshots/manual/annotated/13-add-aibast-payment-plan-03.png |
hard-step-14 |
hard | utility-billing-assistance-repair-assistance | solutions/utility-billing-assistance/screenshots/manual/annotated/14-add-aibast-repair-assistance-07.png |
hard-step-15 |
hard | utility-billing-assistance-resolution-summary | solutions/utility-billing-assistance/screenshots/manual/annotated/15-add-aibast-resolution-summary-08.png |
hard-step-16 |
hard | utility-billing-assistance-usage-analysis | solutions/utility-billing-assistance/screenshots/manual/annotated/16-add-aibast-usage-analysis-02.png |
hard-step-17 |
hard | Claude Opus 5; utility-billing-assistance-usage-analysis; utility-billing-assistance-resolution-summary; utility-billing-assistance-repair-assistance; utility-billing-assistance-payment-plan; utility-billing-assistance-leak-adjustment; utility-billing-assistance-synthetic-records.md; utility-billing-assistance-rules-and-controls.md | solutions/utility-billing-assistance/screenshots/manual/annotated/17-review-inventory.png |
hard-step-18 |
hard | utility-billing-assistance-usage-analysis; utility-billing-assistance-resolution-summary; utility-billing-assistance-repair-assistance; utility-billing-assistance-payment-plan; utility-billing-assistance-leak-adjustment | solutions/utility-billing-assistance/screenshots/manual/annotated/18-review-skills.png |
hard-step-19 |
hard | utility-billing-assistance-leak-adjustment; utility-billing-assistance-income-screen; utility-billing-assistance-billing-inquiry; utility-billing-assistance-assistance-programs; utility-billing-assistance-repair-assistance; utility-billing-assistance-application-packet | solutions/utility-billing-assistance/screenshots/manual/annotated/19-review-skills-more.png |
hard-step-20 |
hard | Utility Billing Manual | solutions/utility-billing-assistance/screenshots/manual/annotated/20-open-preview.png |
hard-utility_billing_assistance-01 |
hard | ACCT-90003; $489.20; No balance | solutions/utility-billing-assistance/screenshots/manual/annotated/21-utility_billing_assistance-01.png |
hard-utility_billing_assistance-02 |
hard | REVIEW POSSIBLE LEAK; Draft policy estimate; not a leak diagnosis | solutions/utility-billing-assistance/screenshots/manual/annotated/22-utility_billing_assistance-02.png |
hard-utility_billing_assistance-03 |
hard | 12 months; No payment arrangement was created | solutions/utility-billing-assistance/screenshots/manual/annotated/23-utility_billing_assistance-03.png |
hard-utility_billing_assistance-04 |
hard | POTENTIALLY ELIGIBLE; enrollment | solutions/utility-billing-assistance/screenshots/manual/annotated/24-utility_billing_assistance-04.png |
hard-utility_billing_assistance-05 |
hard | Municipal Code 18.42; $97.80; No bill was adjusted | solutions/utility-billing-assistance/screenshots/manual/annotated/25-utility_billing_assistance-05.png |
hard-utility_billing_assistance-06 |
hard | $14.45; Proof of income; 14-day response deadline | solutions/utility-billing-assistance/screenshots/manual/annotated/26-utility_billing_assistance-06.png |
hard-utility_billing_assistance-07 |
hard | Water Conservation Assistance Program; Toilet flapper; not booked | solutions/utility-billing-assistance/screenshots/manual/annotated/27-utility_billing_assistance-07.png |
hard-utility_billing_assistance-08 |
hard | Complete Assistance Package (Draft); $447.80; nothing was sent | solutions/utility-billing-assistance/screenshots/manual/annotated/28-utility_billing_assistance-08.png |
hard-utility_billing_assistance-09 |
hard | POTENTIALLY ELIGIBLE; enrollment; No eligibility determination | solutions/utility-billing-assistance/screenshots/manual/annotated/29-utility_billing_assistance-09.png |
hard-step-30 |
hard | Utility Billing Manual | solutions/utility-billing-assistance/screenshots/manual/annotated/30-confirm-draft.png |
Reference-only visual gaps
These checkpoints remain open or reference historical captures. No current image is implied by this table; review and reshoot requirements must be resolved before acceptance.
| Checkpoint | Mode | Source asset | Reason |
|---|