Progress will remain available on this page, but it will not persist after you leave. Easy Mode remains available.
About this workshop
Workshop mission: Turn motivated, open-minded, non-technical sales professionals into AI superheroes who can match the practical output and problem-solving pace of technical peers who are not using AI, while staying evidence-grounded, governed, and honest about what the tools proved.
Boundary: synthetic qualitative evidence only—not a customer KPI, measured production result, live connection, or publication approval.
Found something inaccurate? Use Report an issue at that point. It opens a prefilled GitHub issue for review and does not submit anything automatically.
These points and badges are local, self-reported workshop progress—not externally verified proof or a capability claim.
This opens one prefilled progress issue containing every badge currently earned here. Nothing syncs until you submit it. Resubmitting later merges newly earned badge IDs without duplicate score, and one public issue submission opts your GitHub account into a public verified profile.
1
Workshop setup
Open GitHub Copilot Chat
Start in GitHub Copilot Chat. No Frontier desktop app is required; the Easy Mode skill handles any additional setup.
Get ready
Open VS Code with the GitHub Copilot Chat extension installed.
Sign in to GitHub with an account that has Copilot access.
Open the Copilot Chat panel and select Agent mode.
Expected result
GitHub Copilot Chat is open in VS Code, signed in, and set to Agent mode.
What you will learn
Use the single Easy Mode skill.
Build and prove the portable agent.
Deploy the reviewed solution as an unpublished Draft.
Confirm the behavior yourself in Copilot Studio Preview.
Recognize the evidence that means the module is complete.
Before you begin
Use VS Code with GitHub Copilot Chat in Agent mode.
Sign in to GitHub with Copilot access.
Have access to a Copilot Studio environment.
The skill handles setup for you.
Do not publish. This module ends with a validated Draft.
Easy mode
2
Prepare your Copilot
Brief your Copilot with one line
One skill owns discovery, testing, Draft deployment, and Preview validation.
Do this
Open GitHub Copilot Chat in VS Code and select Agent mode.
Paste this one line and send it. Copilot reads the skill itself; nothing to download.
Send this message
Go and read https://raw.githubusercontent.com/microsoft/aibast-agents-library/main/skills/aibast-easy-mode/SKILL.md and run the Utility Billing and Assistance workshop for me.
Expected result
Copilot says it has read the skill and is running the workshop. The skill owns the remaining setup and validation.
3
Prove the solution locally
Ask Easy Mode to build and test Utility Billing and Assistance
This step proves the portable business logic before any Copilot Studio work begins. The harness retrieves the immutable package, verifies the source, loads the agent, and runs every locked case.
Send this message
Give me Utility Billing and Assistance using Easy Mode and test it for me.
Expected result
Copilot reports a verified source and 9/9 locked local cases passed.
Copilot should end by suggesting the next message: Deploy it into Copilot Studio for me.
4
Create the reviewed Draft
Deploy the already-tested solution to Copilot Studio
The harness now uses the verified Microsoft Copilot Studio plugin to reuse or create the source-controlled Draft, synchronize the reviewed instructions and assets, validate the PAC project, and leave publication off.
Send this message
Deploy it into Copilot Studio for me.
Expected result
Draft: Utility Billing Manual
Model: Claude Opus 5
Knowledge files: 2
Skills: 9
Status: Draft; published: false
The harness then validates the real Preview front door before returning its final verdict.
5
Verify the real experience
Confirm the Draft in Copilot Studio Preview
The harness already runs these checks automatically. Repeat them here so you understand what was proven and can recognize a correct result yourself.
Open the validated Draft.
Select Preview.
Choose New chat before each case.
Paste the exact prompt.
Compare the answer with the required and forbidden markers.
Every case passes in a fresh Preview conversation, and the agent still appears as Draft.
UTILITY_BILLING_ASSISTANCE-01 · Customer Service Representative
Confirm the expected evidence
Explain ACCT-90003 balances without changing the account.
Must include
ACCT-90003$489.20No balance
Must not claim
No unsupported side effect
Visible positive anchors: ACCT-90003; $489.20; No balance. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
Does ACCT-90003 show a possible leak and what draft adjustment evidence is needed?
Must include
REVIEW POSSIBLE LEAKDraft policy estimatenot a leak diagnosis
Must not claim
No unsupported side effect
Visible positive anchors: REVIEW POSSIBLE LEAK; Draft policy estimate; not a leak diagnosis. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
Show ACCT-90003 payment-plan options, but do not set one up.
Must include
12 monthsNo payment arrangement was created
Must not claim
No unsupported side effect
Visible positive anchors: 12 months; No payment arrangement was created. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
Visible positive anchors: POTENTIALLY ELIGIBLE; enrollment; No eligibility determination. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
Does the Maple Drive household qualify for a leak credit, and how much would it be?
Must include
Municipal Code 18.42$97.80No bill was adjusted
Must not claim
No unsupported side effect
Visible positive anchors: $97.80; Municipal Code 18.42. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
Get the payment plan and the water-assistance application ready for the Maple Drive resident. What paperwork do they need?
Must include
$14.45Proof of income14-day response deadline
Must not claim
No unsupported side effect
Visible positive anchors: $14.45; Proof of income; 14-day response deadline. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
UTILITY_BILLING_ASSISTANCE-07 · Water Conservation Coordinator
Confirm the expected evidence
Can we help the Maple Drive resident fix the leak at no cost?
Must include
Water Conservation Assistance ProgramToilet flappernot booked
Must not claim
No unsupported side effect
Visible positive anchors: Water Conservation Assistance Program; Toilet flapper; not booked. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
Pull everything together for the Maple Drive resident so we can send it and close out the account notes.
Must include
Complete Assistance Package (Draft)$447.80nothing was sent
Must not claim
No unsupported side effect
Visible positive anchors: Complete Assistance Package (Draft); $447.80. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
Visible positive anchors: POTENTIALLY ELIGIBLE; enrollment; No eligibility determination. The screenshot supports the learner checkpoint; the full case pass remains the deterministic machine gate. Source: 1424×863 JPEG. Download original.
6
Recognize completion
Know what “done” looks like
The workshop is complete only when both the portable agent and the Copilot Studio front door prove the same behavior.
Local proof9/9 locked cases passedPreview proof9/9 locked cases passedDraft identityUtility Billing ManualModelClaude Opus 5Inventory2 knowledge · 9 skillsPublication gateDraft · published false
The harness reports status: complete, exact case totals, the Draft identity, and published: false. The module ends here; it does not offer publication.
Troubleshooting
What you see
What it means
What to do
Copilot ignores the workshop
The wrong skill was read, or the chat began before the one line was sent.
Start a new Agent-mode chat and send the one line first.
Local validation is not 9/9
The portable source, package, or locked behavior does not match.
Stop. Do not deploy. Let the harness report the exact failed case and marker.
No active Copilot Studio environment
PAC has no selected environment.
Sign in or select the intended environment, then resend the deploy message.
The Draft already exists
The recorded schema is already in the environment.
The harness should clone and reconnect automatically. Treat an attendee choice prompt as a harness defect.
A Preview case misses a marker
The real front door does not match the reviewed contract.
Keep the case failed. Inspect instructions and assets; do not retry until it happens to pass.
The agent is Published
The workshop crossed its safety boundary.
Stop immediately. The module must end at Draft with published: false.
Facilitator evidence and portable download
These links support audit, troubleshooting, and offline delivery. They are not learner steps.
See how Utility Billing and Assistance Agent is built, one capability at a time.
Optional. Easy mode already did all of this for you from one skill file. This path replays every action the AI took, one real browser frame per step, so you can understand the agent before you adapt it. No PAC CLI, YAML import, or plugin architect; stop at Draft.
Synthetic disclosure: this is qualitative workflow evidence using packaged synthetic inputs. It is not a customer KPI or a live-system result.
Found something inaccurate? Use Report an issue on that step. It opens a prefilled GitHub issue for review and does not submit automatically.
Manual-mode progress is saved on this device and contributes to the same achievement profile.
Build and verify
1
Create a blank Copilot Studio agent
Step 1 of 30
Action
Create a blank Copilot Studio agent
Expected resultA blank Copilot Studio agent is visible in the captured Draft workspace.
Positive visual checkpoint: Untitled Agent. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
2
Name Utility Billing Manual
Step 2 of 30
Action
Utility Billing Manual
Name Utility Billing Manual
Expected resultThe page header shows the recorded manual build name: Utility Billing Manual.
Positive visual checkpoint: Utility Billing Manual. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
3
Enter the reviewed global instructions
Step 3 of 30
Action
# Utility Billing and Assistance Agent — Manual Global Instructions
Use only the uploaded synthetic knowledge and operation skills. Treat every organization, person, identifier, date, measurement, status, score, cost, and recommendation as fictional pilot evidence.
## Boundaries
- Never adjust a bill, determine final eligibility, enroll a resident, start a payment plan, schedule a repair, or change an account. Authorized utility staff and the customer approve every action.
- Do not browse for replacement facts or invent missing records.
- Keep public value statements qualitative; numbers belong only to the synthetic evidence.
- If a requested identifier is absent, say so rather than substituting another record.
- A model response is never evidence that an external action occurred.
## Routing
- Use **billing inquiry** for Customer Service Representative questions like: “Explain ACCT-90003 balances without changing the account.”
- Use **usage analysis** for Billing Specialist questions like: “Does ACCT-90003 show a possible leak and what draft adjustment evidence is needed?”
- Use **payment plan** for Revenue Services Supervisor questions like: “Show ACCT-90003 payment-plan options, but do not set one up.”
- Use **assistance programs** for Assistance Coordinator questions like: “What assistance programs could help the Maple Drive resident on a fixed income, and do they qualify?”
- Use **income screen** for Eligibility Screener questions like: “Screen a two-person household earning 25000 with a 70-year-old applicant.”
- The demo case is account RES-782MD at 782 Maple Drive: a 22,000-gallon bill from a 4-day smart-meter leak window; walk it through billing inquiry, usage analysis, leak adjustment, assistance programs, application packet, repair assistance and resolution summary.
- Use **leak adjustment** for the Municipal Code 18.42 policy and credit amount (draft credit, not applied).
- Use **application packet** to set up the payment plan and the LIWAP application with the documents needed (drafts only).
- Use **repair assistance** for free leak repairs and a proposed (not booked) appointment.
- Use **resolution summary** to send the complete package and update the account: return the draft package and account notes; nothing is sent or changed.
## Response contract
1. Lead with the specific synthetic record and operation result.
2. Explain the source evidence and material uncertainty.
3. Separate analysis or drafting from any future write action.
4. Name the authorized reviewer and approved production connection needed next.
5. End with the no-write boundary relevant to the operation.
<!-- locked-preview-anchors:start -->
## Skill routing map
Route from the user's natural-language intent to the correct skill below. Do not narrate internal retrieval, tool selection, restrictions, or implementation mechanics; present only the user-facing result.
- `UTILITY_BILLING_ASSISTANCE-01` uses skill `utility-billing-assistance-billing-inquiry`.
- `UTILITY_BILLING_ASSISTANCE-02` uses skill `utility-billing-assistance-usage-analysis`.
- `UTILITY_BILLING_ASSISTANCE-03` uses skill `utility-billing-assistance-payment-plan`.
- `UTILITY_BILLING_ASSISTANCE-04` uses skill `utility-billing-assistance-assistance-programs`.
- `UTILITY_BILLING_ASSISTANCE-05` uses skill `utility-billing-assistance-leak-adjustment`.
- `UTILITY_BILLING_ASSISTANCE-06` uses skill `utility-billing-assistance-application-packet`.
- `UTILITY_BILLING_ASSISTANCE-07` uses skill `utility-billing-assistance-repair-assistance`.
- `UTILITY_BILLING_ASSISTANCE-08` uses skill `utility-billing-assistance-resolution-summary`.
- `UTILITY_BILLING_ASSISTANCE-09` uses skill `utility-billing-assistance-income-screen`.
These skill names above are the ONLY valid skill identifiers. Never invent, guess, or reference any other skill name. If the correct skill or its knowledge cannot be loaded after one retry in the same turn, say so honestly and stop. Do not answer using values you already know from these instructions or from general knowledge -- a response with no real citation is not acceptable output.
<!-- locked-preview-anchors:end -->
Enter the reviewed global instructions
Expected resultThe reviewed manual/GLOBAL-INSTRUCTIONS.md policy is visible or saved without unrecorded edits.
Positive visual checkpoint: Utility Billing and Assistance Agent — Manual Gl. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
4
Save the instruction policy
Step 4 of 30
Action
Save the instruction policy
Expected resultThe reviewed manual/GLOBAL-INSTRUCTIONS.md policy is visible or saved without unrecorded edits.
Positive visual checkpoint: Draft. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
5
Remove default web search
Step 5 of 30
Action
Remove default web search
Expected resultThe captured inventory no longer lists the default web-search capability.
Positive visual checkpoint: Provide trusted context to guide decisions. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
Expected resultThe exact knowledge file linked for this step is attached under its complete filename. Wait for processing to finish before continuing. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: utility-billing-assistance-rules-and-controls.md. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
Expected resultThe exact knowledge file linked for this step is attached under its complete filename. Wait for processing to finish before continuing. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: utility-billing-assistance-synthetic-records.md. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
8
Add skill: aibast_application-packet_06
Step 8 of 30
Action
Add skill: aibast_application-packet_06
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: utility-billing-assistance-application-packet. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
9
Add skill: aibast_assistance-programs_04
Step 9 of 30
Action
Add skill: aibast_assistance-programs_04
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: utility-billing-assistance-assistance-programs. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
10
Add skill: aibast_billing-inquiry_01
Step 10 of 30
Action
Add skill: aibast_billing-inquiry_01
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: utility-billing-assistance-billing-inquiry. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
11
Add skill: aibast_income-screen_09
Step 11 of 30
Action
Add skill: aibast_income-screen_09
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: utility-billing-assistance-income-screen. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
12
Add skill: aibast_leak-adjustment_05
Step 12 of 30
Action
Add skill: aibast_leak-adjustment_05
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: utility-billing-assistance-leak-adjustment. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
13
Add skill: aibast_payment-plan_03
Step 13 of 30
Action
Add skill: aibast_payment-plan_03
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: utility-billing-assistance-payment-plan. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
14
Add skill: aibast_repair-assistance_07
Step 14 of 30
Action
Add skill: aibast_repair-assistance_07
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: utility-billing-assistance-repair-assistance. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
15
Add skill: aibast_resolution-summary_08
Step 15 of 30
Action
Add skill: aibast_resolution-summary_08
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: utility-billing-assistance-resolution-summary. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
16
Add skill: aibast_usage-analysis_02
Step 16 of 30
Action
Add skill: aibast_usage-analysis_02
Expected resultThe linked SKILL.md appears with its frontmatter name and description. Open it and compare the complete instructions with the source file. This step does not require the final inventory or prove the other uploads.
Positive visual checkpoint: utility-billing-assistance-usage-analysis. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
17
Review model, skills, knowledge, and safety boundaries
Step 17 of 30
Action
Review model, skills, knowledge, and safety boundaries
Expected resultThe screenshot visibly confirms Claude Opus 5, 9 rendered skills, and no tools. Knowledge is verified separately in the two knowledge-upload checkpoints.
Positive visual checkpoint: Claude Opus 5; utility-billing-assistance-usage-analysis; utility-billing-assistance-resolution-summary; utility-billing-assistance-repair-assistance; utility-billing-assistance-payment-plan; utility-billing-assistance-leak-adjustment; utility-billing-assistance-synthetic-records.md; utility-billing-assistance-rules-and-controls.md. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
18
Review the skill list (9 skills)
Step 18 of 30
Action
Review the skill list (9 skills)
Expected resultThe screenshot visibly confirms Claude Opus 5, 9 rendered skills, and no tools. Knowledge is verified separately in the two knowledge-upload checkpoints.
Positive visual checkpoint: utility-billing-assistance-usage-analysis; utility-billing-assistance-resolution-summary; utility-billing-assistance-repair-assistance; utility-billing-assistance-payment-plan; utility-billing-assistance-leak-adjustment. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
19
Review the rest of the skill list
Step 19 of 30
Action
Review the rest of the skill list
Expected resultThe screenshot visibly confirms Claude Opus 5, 9 rendered skills, and no tools. Knowledge is verified separately in the two knowledge-upload checkpoints.
Positive visual checkpoint: utility-billing-assistance-leak-adjustment; utility-billing-assistance-income-screen; utility-billing-assistance-billing-inquiry; utility-billing-assistance-assistance-programs; utility-billing-assistance-repair-assistance; utility-billing-assistance-application-packet. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
20
Open a fresh Preview conversation
Step 20 of 30
Action
Open a fresh Preview conversation
Expected resultA fresh Preview surface or its recorded qualitative result is visible; only the evidence file defines a pass.
Positive visual checkpoint: Utility Billing Manual. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
21
Pass UTILITY_BILLING_ASSISTANCE-01: Customer Service Representative
Step 21 of 30
Action
Explain ACCT-90003 balances without changing the account.
Pass UTILITY_BILLING_ASSISTANCE-01: Customer Service Representative
Expected resultThe captured Preview evidence records UTILITY_BILLING_ASSISTANCE-01 with the recorded identifiers ACCT-90003, $489.20, No balance; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running UTILITY_BILLING_ASSISTANCE-01. A previous response must not influence the evidence.
Positive visual checkpoint: ACCT-90003; $489.20; No balance. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
Expected resultThe captured Preview evidence records UTILITY_BILLING_ASSISTANCE-02 with the recorded identifiers REVIEW POSSIBLE LEAK, Draft policy estimate, not a leak diagnosis; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running UTILITY_BILLING_ASSISTANCE-02. A previous response must not influence the evidence.
Positive visual checkpoint: REVIEW POSSIBLE LEAK; Draft policy estimate; not a leak diagnosis. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
Expected resultThe captured Preview evidence records UTILITY_BILLING_ASSISTANCE-03 with the recorded identifiers 12 months, No payment arrangement was created; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running UTILITY_BILLING_ASSISTANCE-03. A previous response must not influence the evidence.
Positive visual checkpoint: 12 months; No payment arrangement was created. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
Expected resultThe captured Preview evidence records UTILITY_BILLING_ASSISTANCE-04 with the recorded identifiers POTENTIALLY ELIGIBLE, No eligibility determination, enrollment; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running UTILITY_BILLING_ASSISTANCE-04. A previous response must not influence the evidence.
Positive visual checkpoint: POTENTIALLY ELIGIBLE; enrollment. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
Expected resultThe captured Preview evidence records UTILITY_BILLING_ASSISTANCE-05 with the recorded identifiers Municipal Code 18.42, $97.80, No bill was adjusted; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running UTILITY_BILLING_ASSISTANCE-05. A previous response must not influence the evidence.
Positive visual checkpoint: Municipal Code 18.42; $97.80; No bill was adjusted. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
Expected resultThe captured Preview evidence records UTILITY_BILLING_ASSISTANCE-06 with the recorded identifiers $14.45, Proof of income, 14-day response deadline; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running UTILITY_BILLING_ASSISTANCE-06. A previous response must not influence the evidence.
Positive visual checkpoint: $14.45; Proof of income; 14-day response deadline. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
27
Pass UTILITY_BILLING_ASSISTANCE-07: Water Conservation Coordinator
Step 27 of 30
Action
Can we help the Maple Drive resident fix the leak at no cost?
Pass UTILITY_BILLING_ASSISTANCE-07: Water Conservation Coordinator
Expected resultThe captured Preview evidence records UTILITY_BILLING_ASSISTANCE-07 with the recorded identifiers Water Conservation Assistance Program, Toilet flapper, not booked; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running UTILITY_BILLING_ASSISTANCE-07. A previous response must not influence the evidence.
Positive visual checkpoint: Water Conservation Assistance Program; Toilet flapper; not booked. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
Expected resultThe captured Preview evidence records UTILITY_BILLING_ASSISTANCE-08 with the recorded identifiers Complete Assistance Package (Draft), $447.80, nothing was sent; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running UTILITY_BILLING_ASSISTANCE-08. A previous response must not influence the evidence.
Positive visual checkpoint: Complete Assistance Package (Draft); $447.80; nothing was sent. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
Expected resultThe captured Preview evidence records UTILITY_BILLING_ASSISTANCE-09 with the recorded identifiers POTENTIALLY ELIGIBLE, No eligibility determination, enrollment; do not infer results beyond it.
Before this case
Open Preview in a fresh conversation before running UTILITY_BILLING_ASSISTANCE-09. A previous response must not influence the evidence.
Positive visual checkpoint: POTENTIALLY ELIGIBLE; enrollment; No eligibility determination. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
30
Confirm Draft and stop before publish
Step 30 of 30
Action
Confirm Draft and stop before publish
Expected resultThe agent remains Draft and no Publish action is taken.
Positive visual checkpoint: Utility Billing Manual. Source capture: 1424×863 JPEG. The full pass remains the deterministic machine gate. Download original.
Manual-mode troubleshooting
A screenshot or browserfilm frame is missing
Stop. Do not invent, recreate, or substitute an image. Capture the real frame, update the browserfilm manifest, and regenerate without --allow-pending.
A knowledge file is still processing
Wait for ingestion to finish before Preview. A partial answer is not evidence.
A skill upload fails
Use the linked raw SKILL.md. Fix the reviewed source deliberately; do not silently skip the action.
The model differs from Easy mode
Record the substitution and stop the parity claim until Easy and Manual use the same reviewed model.
The Preview answer misses an identifier
Mark the recorded case failed, inspect instructions and inventory, then replay the exact prompt in a fresh conversation.
Should I publish?
No. Keep this manual duplicate in Draft unless publication is separately approved. Do not choose Publish as part of this tutorial.
