Campaign Optimization - Predicting How and When to Contact Leads

CSV File Description


There are four input files used in this solution. They are:

See each section below for a description of the data fields for each file.

Campaign_Detail.csv

This file contains ata about each marketing campaign that occurred.

IndexData FieldTypeDescription
1 Campaign_IdStringUnique Id of the campaign
2 Campaign_NameStringName given to the campaign e.g., Above all in Service
3 CategoryStringCategory of the campaign e.g., Acquisition
4 Launch_DateStringLaunch date of the campaign e.g., 01/01/14
5 Sub_CategoryStringSub-category of the campaign e.g., Seasonal
6 Campaign_DriversStringDrivers of the campaign e.g. Discount Offer
7 Product_IdStringUnique Id of the product
8 Call_For_ActionStringObjective of the campaign e.g. 1,2
9 Focused_GeographyStringArea of focus of the campaign e.g. Nation Wide
10 Tenure_Of_CampaignStringTenure of the campaign e.g., 1,2

Lead_Demography.csv

This file contains demographics and financial data about each customer.

IndexData FieldTypeDescription
1 Lead_IdString Unique Id of the customer
2 Age StringAge of the customer e.g., Young, Middle Age, Senior Citizen
3 Phone_NoStringPhone number of the customer. Format: 000-000-0000
4 Annual_Income_BucketStringAnnual income range of the customer e.g., 60k-120k
5 Credit_ScoreStringCredit score range of the customer e.g., > 700
6 CountryStringCountry of residence of the customer
7 StateStringState of residence of the customer in the US e.g., MA
8 No_Of_DependentsIntegerNumber of dependents the customer has
9 Highest_EducationStringHighest level of education received by the customer e.g., High School
10 EthnicityStringEthnicity of the customer e.g., Hispanic
11 No_Of_ChildrenIntegerNumber of children the customer has
12 Household_SizeIntegerNumber of people in the household of the customer
13 Gender String Gender of the customer. Values taken: M or F
14 Marital_StatusStringMarital status of the customer. Values taken: S, M, D, W (Single, Married, Divorced, Widowed)

Market_Touchdown.csv

This file contains channel-day-time data used for every customer of Lead_Demography in every campaign he was targeted.

IndexData FieldTypeDescription
1Lead_IdStringId of the customer
2ChannelStringChannel used to contact the customer in a given campaign. Values taken: SMS, Email, and Cold Calling
3Time_Of_DayStringTime of the day when the customer was contacted in a given campaign. Values taken: Morning, Afternoon, and Evening
4Day_Of_WeekStringDay of the week when the customer was contacted in a given campaign. Values taken: 1,2,…,7
5Campaign_IdStringId of the campaign during which the customer was contacted
6 Conversion_FlagString Binary variable indicating the success of a purchase or conversion (dependent variable). Values taken: 0 (No conversion), or 1 (Conversion)
7SourceString Source from which the data row came into the database e.g., Previous Campaign
8Time_StampStringDate when the customer was contacted e.g. 05/12/14
9Comm_IdIntegerRank of communications for each unique customer, from the oldest to the most recent e.g., 1 is the first time a customer was contacted

Product.csv

This file contains data about the product marketed in each campaign.

IndexData FieldTypeDescription
1 Product_Id StringUnique Id of the product
2 ProductStringName of the product e.g., Live Free
3 CategoryStringCategory of the product e.g., Health
4 TermIntegerNumber of months of coverage (if business is an insurance company)
5 No_Of_People_CoveredIntegerNumber of people covered in the policy (if business is an insurance company)
6 PremiumIntegerPrice to be paid by the customer (Premium if business is an insurance company)
7 Payment_FrequencyStringPayment frequency of the product (if business is an insurance company) e.g., Monthly
8 Net_Amt_InsuredIntegerNet amount insured (if business is an insurance company)
9 Amt_on_Maturity IntegerDollar amount on maturity (if business is an insurance company)
10 Amt_on_Maturity_BinStringBucketed dollar amount on maturity (if business is an insurance company) e.g., < 400000