In the plan phase, DevOps teams ideate, define, and describe features and capabilities of the applications and systems they are building. They track progress at low and high levels of granularity—from single-product tasks to tasks that span portfolios of multiple products. Creating backlogs, tracking bugs, managing agile software development with Scrum, using Kanban boards, and visualizing progress with dashboards are some of the ways DevOps teams plan with agility and visibility.
The develop phase includes all aspects of coding - writing, testing, reviewing, and the integration of code by team members—as well as building that code into build artifacts that can be deployed into various environments. Teams use version control, usually Git, to collaborate on code and work in parallel. They also seek to innovate rapidly without sacrificing quality, stability, and productivity. To do that, they use highly productive tools, automate mundane and manual steps, and iterate in small increments through automated testing and continuous integration.
Delivery is the process of deploying applications into production environments in a consistent and reliable way, ideally via continuous delivery. The deliver phase also includes deploying and configuring the fully governed foundational infrastructure that makes up those environments. These environments often make use of technologies like Infrastructure as Code (IaC), containers, and microservices.
DevOps teams define a release management process with clear manual approval stages. They also set automated gates that move applications between stages until they're made available to customers. Automating these processes makes them scalable, repeatable, controlled, and well-tested. This way, teams who practice DevOps can deliver frequently with ease, confidence, and peace of mind.
The operate phase involves maintaining, monitoring, and troubleshooting applications in production environments, usually hosted in public and hybrid clouds. In adopting DevOps practices, teams work to ensure system reliability, high availability, and aim for zero downtime while reinforcing security and governance.
DevOps teams employ safe deployment practices to identify issues before they affect the customer experience and mitigate issues quickly when they do occur. Maintaining this vigilance requires rich telemetry, actionable alerting, and full visibility into applications and the underlying system.