Platform
Welcome to Platform in the Microsoft Teams Academy. Here, we focus on Teams as a platform, including Viva, Power Apps, Microsoft apps, external data sources, web hooks, app policies, and more. Discover the vast and extensible customization and development capabilities of Teams.
Explore the Microsoft Digital Contact Center platform — an all-in-one solution for exceptional customer engagement across channels. In this session, dive into the business problem, market and partner opportunities, benefits, architecture, and licensing.
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