Learning Plan Resources for Copilot and AI capabilities in Field Service
Copilot
Enable frontline workers and service managers to create, view, and manage work orders using the power of generative AI. Copilot capabilities within the Microsoft 365 integrations and the Field Service core application support users with assisted work order creation, management, and scheduling recommendations resulting in increased frontline productivity.
- Copilot in Dynamics 365 Field Service (1 minute)
Fundamentals
- Decks for customer presentation (Requires partner login)
- Streamlining work order management with Dynamics 365 Field Service
- New mobile experience for Dynamics 365 Field Service
- Work order recap with Copilot in Field Service (preview)
- Create a work order in Outlook using Copilot in Field Service (Preview)
- Leverage AI for resource scheduling in Outlook and Teams
- Dynamics 365 Copilot website (1 minute read)
Azure OpenAI Service model
The Azure OpenAI Service generative text capability is a powerful tool in AI Builder. It allows you to create custom AI capabilities quickly and easily for natural language processing (NLP). This capability enables you to build scenarios such as summarization, information extraction, autogenerate response, classification, translation, and more. It also allows you to use large language models to generate new text, which can be used for a variety of purposes.
