Learning Plan Resources for Dynamics 365 Marketing

Dynamics 365 Marketing is a Microsoft business application providing marketing-automation that helps turn prospects into business relationships. The app is easy to use, works seamlessly with Dynamics 365 Sales, and has built-in business intelligence.

On September 1, 2023, Dynamics 365 Marketing and Dynamics 365 Customer Insights will be sold together under a single product SKU called Dynamics 365 Customer Insights. The individual applications will be renamed Dynamics 365 Customer Insights - Journeys and Dynamics 365 Customer Insights - Data, respectively. For more information, see Dynamics 365 Customer Insights FAQs.

Learning Plan content below will be updated in September to reflect this update.

Fundamentals

• Learn How to Pitch Dynamics 365 Marketing (Partner Portal) (1 minute)
• Bookmark the Dynamics 365 Marketing Forum (Self-Paced) (1 minute)
• Bookmark the Dynamics 365 Marketing Product Roadmap (Release Plan) (1 minute)
• Create a Dynamics 365 Marketing Trail (1 minute)
• Explore the Dynamics 365 Marketing Capabilities (1 minute)
• Understand the Insights glossary of terms (10 minutes)
• Watch the Dynamics 365 Marketing video playlist on YouTube (Self-Paced)
• Download the Dynamics 365 Marketing Partner Sales Sales Playbook (download @ aka.ms/d365marketing/salestools)
• Attend the Dynamics 365 Marketing in a Day Presales workshop (On-Demand)
• Bookmark the Dynamics 365 Marketing One Stop, All-Inclusive Document (Self-Paced)

Associate

• Learn the Fundamentals of Dynamics 365 Marketing (Microsoft Learn) (1 minute)
• Work with core features in Dynamics 365 Marketing (Microsoft Learn) (6 Hours)
• Review the Dynamics 365 Marketing Administrator Guide (Microsoft Docs) (2 Minutes)
• Review the Dynamics 365 Marketing Real Time Marketing User Guide (2 minutes)
• Set up Dynamics 365 Marketing and configure advanced settings (Microsoft Learn) (2 Hours)
• Tech Talk: Implementing Dynamics 365 Marketing Fast Track (Self-Paced) (1 Hour)
• Analyze insights in Dynamics 365 Marketing (Microsoft Learn) (2 Hours)
• Manage events in Dynamics 365 Marketing (Microsoft Learn) (5 Hours)
• Manage environments in Dynamics 365 Marketing (Microsoft Docs)

Expert

• Read the Marketing Developer Guide (Microsoft Docs) (2 Minutes)
• Customize Dynamics 365 Marketing (Microsoft Docs) (2 Minutes)
• Manage Data protection and GDPR in Dynamics 365 Marketing (Microsoft Docs) (2 Minutes)

Certifications

• Exam MB-200: Microsoft Dynamics 365 Power Platform + Dynamics Core
• Exam MB-220: Microsoft Dynamics 365 Marketing

Community Resources

• Review Dynamics 365 Ideas Portal (Self-Paced) (2 Minutes)
• Go to Market (GTM) Dynamics 365 Marketing Assets on BizApps Hub
• Go to Market (GTM) Dynamics 365 Marketing Assets on MPN
• Submit your ideas for proudct improvements