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TechWorkshop L400 - Innovate with Low Code and AI Agents
Introduction
Exercise 01: Modernize the service desk with Power Apps and Managed Platforms
01. Initialize Azure DevOps repository branch
02. Prepare the environments and solution
03. Create a modern order processing solution using Plan Designer
04. Add AI-assisted productivity features
05. Commit the solution from Power Apps
Exercise 02: Build the Zava Order and Returns assistant with Copilot Studio and Power Platform
01. Create the Zava Order and Returns Assistant agent
02. Add knowledge sources to the assistant
03. Add required components to the agent in the solution
04. Test the end-to-end experience
05. Generate a Power Pages self-service site for customers
06. Test the return policy knowledge source
Exercise 03: Create an agent by using Microsoft Copilot Studio
01. Configure Power Platform environments (OPTIONAL)
02. Use environment routing for both apps and Copilot Studio agents
04. Configure managed environment maker rules and sharing limits
05. Turn on Platform Analytics & CoE Monitoring
Innovate with Low Code and AI Agents
Table of contents
01. Configure Power Platform environments (OPTIONAL)
02. Use environment routing for both apps and Copilot Studio agents
04. Configure managed environment maker rules and sharing limits
05. Turn on Platform Analytics & CoE Monitoring