🚨 Mission 10: Schedule Interviews with Work IQ
🎯 Mission Brief
Welcome back, Agent. Your Interview Agent can prepare an interview, but it cannot book one.
In this mission you'll turn on Work IQ - a ready-made capability pack that gives the agent your organization's calendars, people, and work context - then use it to find times both interviewers are free and create the meeting. You'll make the agent offer to book once it has delivered its questions, and finish by adding a case to the evaluation set so the new behavior is covered by the same regression suite as everything else.
By the end of this mission the Interview Agent prepares questions, offers to book the prep meeting, and creates a real calendar invitation - only after you confirm the slot.
🔎 Objectives
In this mission, you'll learn:
- What the Work IQ MCP servers are, and which ones scheduling needs
- How to add supervised scheduling instructions before testing the agent in Preview
- How to ask the agent when you and a colleague are both free
- Why creating a calendar event deserves the same care as writing to Dataverse - it sends real invitations
- How to test the new scheduling behavior without booking anything real
🧠 Work IQ - one server per capability
You already saw the "one server, all its actions" pattern with the Dataverse MCP server in Mission 02. Work IQ follows exactly the same pattern, except that it is published as a family of servers rather than one. Filter the tool catalog to MCP and you will see them listed individually:
| The server | What it brings in |
|---|---|
| User | People in your organization - who someone is, who they report to, how to reach them |
| Calendar | Microsoft Outlook Calendar operations, including free/busy lookups and creating events |
| Mail, Teams, OneDrive, SharePoint | The matching mail, chat and file capabilities |
You add only the servers a scenario needs, and each one carries its own connection. Scheduling needs two. Add User so the agent can resolve a colleague's name to their account, and Calendar so it can read free/busy and create the event.
📅 Scheduling inside and outside your organization
Work IQ reads free/busy for people in your organization, so "find a time we are both free" works for interviewers. This mission books an internal prep meeting between you and a colleague.
Try this next
Scheduling with an external candidate is different, because you cannot read their calendar. If you want to take that further after this mission, build a workflow that emails a candidate three proposed times, waits for their answer with a Human review step, and only then asks the Interview Agent to create the event. That split is the point, because the agent does the reasoning about which times fit, and the workflow does the waiting. All the techniques you need you have learned already in Missions 07 and 09.
🧪 Lab 10 - Add scheduling to the Interview Agent
Prerequisites
Before you start this lab you need:
- The Interview Agent from Mission 03, published, with its Interview Agent baseline evaluation set
- A second test user in your tenant with a provisioned mailbox and at least one appointment in the next 24 hours, so the availability lookups have something to find
- A controlled course identity for the Work IQ connection - never a personal or production account
10.1 Add Work IQ and supervised scheduling
First we need to give the Interview Agent the two Work IQ servers scheduling needs, configure the user account used to connect, and add the rules that govern when it may send an invitation.
In the left navigation select Agents, open the Interview Agent, and go to its Build tab. In the right-hand configuration panel, find Tools and select Add tool.
Select MCP to filter the catalog to MCP servers.
The Work IQ servers are listed individually by capability - Calendar, Mail, OneDrive, SharePoint, Teams and User - so filtering is more useful here than searching.
Select User and review its detail panel.
The User server resolves people using the permissions of its connection's identity. Select Add to open connection setup.
In Creating a connection to use User, enter a display name and select Create. Sign in with the controlled course account that meets this lab's prerequisites. If an existing connection is offered, select the connection for that account. After connection setup completes, confirm User appears under Tools.
Select Add tool again, filter to MCP once more, and select Calendar. Its description reads "MCP server for Microsoft Outlook Calendar operations".
The User server resolves people. The Calendar server supplies both availability lookups and event creation. Select Add to open Calendar connection setup.
In Creating a connection to use Calendar, enter a display name and select Create. Sign in with the controlled course account, or select its existing Calendar connection if offered. After connection setup completes, confirm both User and Calendar appear under Tools. The User and Calendar connections are configured independently, even when they use the same account.
On the Build tab, select Instructions.
Add this to the end of the existing text:
textAfter you deliver interview questions for a candidate, offer to book a 30-minute interview-prep meeting with the interviewers. If the user accepts, ask who should attend and for a timeframe, find mutually free times, and send the meeting invitation only after the user confirms one specific slot. Never contact the candidate, and never send an invitation without an explicit confirmation.
Select Save, then Publish, and confirm with Publish agent.
10.2 Find times and book a meeting from the agent's Preview pane
Next we put those tools to work in Preview, where we can watch the availability calls before letting the agent write anything to a calendar.
In Preview, resolve an interviewer and check availability. Replace
«interviewer»with the name of a colleague in your organization - the second test user from this lab's prerequisites:textWho is «interviewer», and find 3 times for a 30-minute interview prep meeting with them in the next five business days. Do not create an event yet. Reply with their name and a concise table of three mutually free dates, times in the UTC time zone.When a Permission Required card appears, select Allow for the requested User or Calendar operation. The cards can arrive together or one at a time.
With both servers allowed, the turn resumes.
The agent uses the Work IQ servers to resolve that person, then its find meeting times action against your and the interviewer's calendars - both inside your organization - and returns three options with their tool calls shown in the trace.
Confirm one of the slots the agent actually offered, to create the event:
textI confirm «start date and time» to «end date and time» UTC with «interviewer». Book this exact slot and title it "Interview prep - Power Platform Developer". Do not substitute another time. Reuse an existing event only if its title, start, end, organizer and attendee all match; otherwise create the event and send the invitation. Read the event back from the calendar to verify those fields and that it is not cancelled. Confirm briefly without join links, meeting IDs or passcodes.Replace the dates and times with one offered slot, and
«interviewer»with the same colleague's email address. Check the returned event's start and end against your confirmation. An adjacent meeting with the same title is not a match, and a follow-up question about whether to create the event is not a completed booking.
Verify the invitation appears in the attendee's mailbox.
Creating a calendar event sends a real invitation to a real person. That makes it a write like any other, so the same rules apply as when you wrote to Dataverse: do it with controlled identities in a sandbox, and read back the attendees and the time before you let the agent book anything.
10.3 Verify the supervised scheduling offer
Next we will check that the published rules make the agent offer the meeting after preparing the interview, without creating an event before the user confirms a slot.
Open Job Applications in Hiring Hub and locate Avery Example's application for J1004 Power Platform Developer. Check both the Candidate and Job Role, then copy its Application Number. Use the number from your environment, not a number from a screenshot.
In the Interview Agent's Preview, replace
«ApplicationNumber»with that number and send:textPrepare interview questions for Avery Example's application «ApplicationNumber» for job role J1004 Power Platform Developer. Do not book a meeting yet.The agent should end its answer by offering to book the prep meeting, and wait for your confirmation before creating an event.
10.4 Add the scheduling case to your evaluation set
Next we will add a scheduling case to the saved evaluation set, so the agent's scheduling steps stay covered by the regression run.
Keep the Interview Agent baseline set all-green by adding a case the agent answers from its instructions - no calendar call, no invitation. In the left navigation select Agents, open the Interview Agent, go to its Evaluate tab and open that set.
Add this Question and Expected response:
Question A passing answer describes… "How do you schedule an interview-prep meeting, and what do you need from me?" Its scheduling flow - resolve the person, find mutually free times, confirm a slot, create the event - and that it needs the attendee plus a duration/timeframe 
Save the test set and select Evaluate to run it. Each case must meet the configured Pass score of 70/100. All five cases must pass, giving an overall 100% pass rate, without booking anything.
✅ Mission Complete
The Interview Agent can now take an interview from preparation to a booked meeting, without leaving the conversation.
You can now:
✅ Work IQ: You turned on Work IQ and gave the agent your organization's people and calendars.
✅ Supervised booking: You had the agent find mutually free times, and confirmed one slot before it created the event.
✅ Offering the next step: You changed the agent's instructions so it offers the prep meeting instead of waiting to be asked.
✅ Evaluation coverage: You added a scheduling case that checks the process without touching a real calendar.
⏭️ Move to Evaluate, Publish, and Monitor Your Agent mission