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Task 01: Configure website knowledge sources

The Dataverse section **will not work** unless you redeem a Power Platform trial, expand this section for instructions on obtaining one.

Get a Free Trial of Microsoft Power Platform

To obtain a free trial of Microsoft Power Platform, follow these steps:

  1. Navigate to https://powerpages.microsoft.com and click Try it for free.

  2. Complete the onscreen instructions by entering your work or school email address (@lab.CloudPortalCredential(user1).Username), your country/region, and your phone number.

  3. A new Microsoft Power Platform trial environment will be automatically created for you.

Alternative option

Alternatively, if you’re interested in a 30-day free trial of customer engagement applications like Dynamics 365 Sales, Dynamics 365 Customer Service, and Dynamics 365 Marketing:

  1. Visit https://trials.dynamics.com.

  2. Select the application you want to try.

  1. Navigate to the Knowledge tab of your copilot.
A screenshot of a computer Description automatically generated - From previous labs, you may see existing knowledge sources, such as public websites.
	- **[https://learn.microsoft.com/en-us/microsoft-copilot-studio/](https://learn.microsoft.com/en-us/microsoft-copilot-studio/)**

	- **[https://www.microsoft.com/en-us/microsoft-copilot/](https://www.microsoft.com/en-us/microsoft-copilot/)**
  1. Select Add knowledge.

  2. Consider adding a new website, such as https://adoption.microsoft.com/en-us/.

Make sure each knowledge source has a good name and explicit description of what it can return.

A screenshot of a computer Description automatically generated

Pro tips:
- When using the default built-in natural language understanding model, knowledge sources are invoked from the Create generative answers node. By default, user sentences that don’t trigger a topic will go to the Conversational boosting topic, where a generative answers node is pre-configured.
- When generative AI orchestration is enabled, the large language model will look at each knowledge source model description to know what data source to use to answer a user query.