Exercise 05: Implement knowledge sources
Scenario
As Contoso’s knowledge base grows, the team wants the agent to tap into multiple authoritative sources - web pages, internal SharePoint sites, OneDrive documents, and Dataverse tables - so customers always receive accurate, grounded answers. In this exercise you’ll configure these knowledge sources, test them, and learn how Copilot Studio uses retrieval‑augmented generation to cite each source in chat.
Objectives
After this exercise you’ll be able to:
- Make your agent instantly smart by pointing to your website and other knowledge sources.
- Navigate to the Generative AI settings.
- Navigate to the Conversational Boosting system topic.
- Set custom prompt instructions.
Duration
Estimated time: 30 minutes