Test other knowledge sources and publish the updated agent

Task 03: Test other knowledge sources and publish the updated agent

Now that you’ve configured knowledge sourceds you need to do some testing.

In this task, you’ll test the knowledge sources that you configured.

You successfully reviewed the Generative answers node in Microsoft Copilot Studio.
You verified that the agent can retrieve structured data from the configured knowledge sources and provide relevant answers.
You’ve published the agent.

On the command bar for the agent, select Topics.
Select System and then select the Conversational boosting topic.
Locate the Create generative answers node. Select the ellipsis (…) and then select Properties.
In the Knowledge sources section, set Search only selected sources to On (enabled).

With this option enabled, you can hand pick the knowledge sources that should be used when entering that specific node.
Select all the available knowledge sources by selecting the checkbox next to the Name header.
In the Classic datasection, set Allow the AI to use its own general knowledge to Off (disabled).
In the Content moderation level section, select the Customize checkbox.

The Content moderation setting helps keep the agent from hallucinating (coming up with a wrong answer to a question by misinterpreting or overinterpreting grounding data).
On the command bar for the agent, select Save.

Disregard any authentication errors that may display, as they won’t apply to the tests in this lab.

On the command bar for the agent, select Knowledge.
Verify Dataverse shows as Ready under Status before proceeding.
Open the agent testing pane and then select Start new test session.
Submit the following prompt and review the response:
```
 Which customers are located in Redmond? List them in a table with their name and address.
```
If the agent does not return any data, continue to the next task, as the Dataverse sample data is currently not deploying.

Ask a follow-up:

 Thanks. Who's the primary contact at city power and light?

On the command bar for the agent, select Knowledge.
Verify SharePoint shows as Ready under Status before proceeding.

While the Status will show Ready for the SharePoint knowledge source, it may take more time to index all its contents. It should not affect this test, as you’ll simply verify it can pull any content.
Open the agent testing pane and then select Start new test session.

Submit the following prompt and review the response:

 Give me some information about what the Mark 8 Project Team is working on.

On the command bar for the agent, select Knowledge.
Verify **Azure - Compliance Offerings** shows as Ready under Status before proceeding.
Open the agent testing pane and then select Start new test session.

Submit the following prompt and review the response:

 What are Microsoft's distinct Azure cloud environments?