Bot Framework Solutions
Tutorial: View analytics with Power BI
Intro
Purpose
The Virtual Assistant analytics sample provides a Power BI template that can be used to understand how your bot is performing.
Overall usage
Personalize your experience for your brand and customers.
All dialogs overview
All dialogs' popularity and status based off of SDK telemetry
Dialog overview
Review a specific dialog's popularity and status
LUIS intents
A count of LUIS intents per day
All conversation metrics
Highlights the average number of conversations per unique user and the average duration by day
Conversations drill down
Per conversation, this highlights the dialogs triggered and common utterances
Transcript
Review interactions, sessions, and the transcript between a bot and its users
Demographics
See where users are connecting to your bot
Word Cloud
Commonly user queries
Sentiment analysis
Average user sentiment results provided by LUIS
QnA Maker insights
Insights on matched user queries with QnA Maker
User feedback
Insights on user submitted feedback
Prerequisites
- Install Power BI Desktop
- Download the Virtual Assistant analytics Power BI template
- Create a Virtual Assistant to deploy your Azure resources
Time To Complete
10 minutes
Scenario
A Power BI dashboard showing Application Insights telemetry captured from a Virtual Assistant.