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Task 05: Root cause analysis and evidence


Security Architecture Team

  1. In the leftmost pane, go to Investigate & response > Incidents & alerts > Incidents.

  2. In the table, select the text for ‘EICAR_Test_File’ malware was prevented.

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  3. In the upper-right corner of the page, select the ellipsis, then select Export incident as PDF.

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  4. In the dialog, select Export PDF, then select Download.

    Feel free to proceed with saving to the machine.

  5. In the same incident, review the Evidence and Response tab.

  6. In the upper-right corner of the page, you can select Manage incident to document your findings and Root Cause Analysis (RCA) notes.


Security Engineering and Administration

  1. In the leftmost pane, go to Investigate & response > Actions & submissions > Action center.

  2. At the top of the page, select the History tab.

  3. Select Export.

    The SOC Analyst could then export the CSV results of the three KQL queries they executed, and attach the evidence files to the incident record.


SOC Analyst

  1. In the leftmost pane, go to Investigation & response > Incidents & alerts > Incidents.

  2. Select any empty space on the line for ‘EICAR_Test_File’ malware was prevented.

    This will open a flyout pane.

  3. At the top of the flyout pane, select Manage incident and verify all the details are filled in.

    This is filled out by the Security Architecture team in their task.

  4. In the text box below Resolved, you could add a new line for your Root Cause Analysis (RCA) comments including:

    • Initial vector
    • Propagation pattern
    • Controls that failed or succeeded
    • Time to first action
    • Time to contain
  5. Under Incident tag, enter and select RCA-Complete (Create new).

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  6. Select Save.